Everything about this hotel is excellent. The room is slightly dated but very well kept, nice view overlooking the city. Staff were helpful, friendly and attentive. Their pyjamas are some of the best I’ve ever worn. They have a guest-exclusive lounge on top floor which offers refreshments throughout the day (with a really nice view).
In despite of other reviews we where not satified.
The standard double room was claustrofobic narrow.
The airco breezes so hard that we almost freeze or the opposite sweating out. And we slept in many hotels over the world but never in a four star rated hotel where there was no tea available. Not in the room or in the restaurant. neither at the breakfast.
So far overpriced!!
OOlegIt's my first time staying in ryokan with onsen and it was amazing since check in procedure full of warm relation and complete introduction to local habits till my first onsen visit.
Something special is dinner in traditional Japanese way and sleeping on futons.
Onsen with different baths and types of water is perfect after hard travel day and went us into the sleep in a seconds
Very small and remarkable city around the hotel easy to walk around and keep a lot of nice photos to remember
Super convinient location in 5 min to railroad station to Kobe and 30 min total to Shin-Kobe station.
Staff support us even when we need to send luggage to the next hotel in Kyoto.
Wish to visit it again
EEraser_stpОтель понравился, очень стильный с закосом под европейскую старину, удобное расположение - легко дойти пешком до Парка Мира. Персонал очень вежлив и готов помочь. В дождь дают зонтики от отеля, бесплатные пакетики с разными видами чая. Прекрасный шведский стол на завтрак в ресторане. Из минусов только совмещенная с туалетом душевая.
ผผู้เข้าพักEverything about this hotel is excellent. The room is slightly dated but very well kept, nice view overlooking the city. Staff were helpful, friendly and attentive. Their pyjamas are some of the best I’ve ever worn. They have a guest-exclusive lounge on top floor which offers refreshments throughout the day (with a really nice view).