MMadamearnoI wish there were a bathtub because the bathroom was more than spacious. The shower was cheap. Otherwise, I loved the room with a high ceiling of 4330mm. This hotel only has city views facing the North and the South, but it is enjoyable and much better than NH's closed courtyard view. I loved the generous welcome drink at the bar. The receptionists were very nice and friendly and tried to fulfill my request as much as possible. And the building is beautiful, and the room is designed so well that it is functional. Next time I have anything in Lingotto, I will choose this hotel. The only downside is the hotel is a bit far from the metro station or bus stop, especially when you are with luggage.
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
ผผู้เข้าพักArrivare alle 21 e trovare la camera con 12gradi non è stato affatto piacevole. Mi è stata sostituita la camera solo dopo aver aspettato oltre un ora che si riscaldasse la camera ma la temperatura non si alzava se non di un grado. Ma alle 22:30 finalmente mi hanno cambiato camera che comunque stava anch’essa a 18 gradi….. nell’armadio di una camera matrimoniale una coperta una piazza
Nel bagno 1 set asciugamani per 1 sola persona
Be a parte questi dettagli che potrebbero decisamente essere migliorati l’hotel è molto carino e pulito posizione ottima ristorantino all interno comodo e cibo di qualità
Mmaureenliu尊敬的攜程您好,如果是沒有客房清潔的住宿就請不要標成“酒店”。
比較糟糕的一次體驗。這種糟糕的體驗90%來自不專業的前台。
先説比較滿意的部分:離火車站比較近,步行十到十五分鐘即可到達。設施比較新,有咖啡機,也有廚房,且炊具很齊全,很適合做飯。第一天遇到的前台很友善,提前讓我們40分鐘入住了房間(提前入住需要收取30歐元)。
糟糕的部分:第二天晚上下班回來發現房間沒有打掃就下去問前台。前台強調we are not a hotel, this is an apartment (我們不是酒店,是公寓)。FINE,遂問能不能換一下毛巾或者拿兩條乾淨的毛巾,得到回覆換毛巾需要收取10歐。洗手間的水池下水比較慢,所以問前台能不能請人看看,卻被質問:why didn’t you report this yesterday(你為什麼昨天不説). I WAS WORKING YESTERDAY AND BY THE TIME I GOT BACK YOU WERE OFF WORK! How would I know if it didn’t work if I haven’t used it at all. 邏輯滿分的前台,完全不內耗,有問題衹會是住客的問題。
真誠建議攜程不要標註是酒店,它自己的員工也強調了不是酒店。
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
AaciccuLa camera era molto pulita e ordinata.
Presente un accappatoio e un paio di pantofole usa e getta, inoltre una bottiglia di acqua naturale da 0,50 l in omaggio.
Presente un televisore a schermo piatto.
Bagno pulito, la doccia nonostante sia un po’ vecchio stile con ancora la tendina impermeabile quest’ ultima era nuova e pulita.
Soddisfatto anche dell’ accoglienza e delle informazioni ricevute alla reception al mio arrivo.
L’ hotel si trova a una decina di minuti a piedi dal capolinea del tram linea 4 (momentaneamente causa lavori la linea é interrotta e ferma solo fino a Piazza Derna invece che fermare anche alla fermata Scotellaro più vicina all’ hotel) molto comoda per raggiungere il centro. L’ hotel si trova in una strada di scarso passaggio soprattutto nelle ore serali visto che le attività limitrofe cessano l’ orario di apertura, seppur illuminata non é tra le più sicure a mio avviso da percorrere a piedi da soli (io infatti ho preferito noleggiare un monopattino in sharing per raggiungere l’ hotel alla sera).
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
ผผู้เข้าพักОтель довольно уставший, видывал и лучшие времена. Утюг почему-то дают за отдельную плату, ссылаются на какой-то указ. Хотя нигде больше в Италии, в этом путешествии такого не было.
Положительных факторов было три: местоположение, русскоговорящий администратор, которая нам очень помогла своими советами. Спасибо ей отдельное!
И завтрак - очень, очень вкусный!