The hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
We tried out all the hotell had to offer and we had the best wekend! Great room, super staff, amasing spa area, really good massage, snaksy drinks and super staff at the bar, incredible breakfast (and the breakfastkit for us who left really early was super). We will be back! :)
Pokój, w którym się zatrzymałem, był czysty i bardzo dobrze utrzymany. Wygodne łóżko zapewniało znakomity sen, a przemyślany wystrój sprawiał, że przestrzeń była zarówno funkcjonalna, jak i przyjemna dla oka.
Śniadanie było świeże, smaczne i oferowało dobry wybór dań.
Jeśli szukasz hotelu, w którym wszystko jest tak, jak powinno być: czysto, komfortowo, z miłą obsługą i bez żadnych niespodzianek - to jest to doskonały wybór.
ผผู้เข้าพักThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
ผผู้เข้าพักWe tried out all the hotell had to offer and we had the best wekend! Great room, super staff, amasing spa area, really good massage, snaksy drinks and super staff at the bar, incredible breakfast (and the breakfastkit for us who left really early was super). We will be back! :)
RRafal KonradPokój, w którym się zatrzymałem, był czysty i bardzo dobrze utrzymany. Wygodne łóżko zapewniało znakomity sen, a przemyślany wystrój sprawiał, że przestrzeń była zarówno funkcjonalna, jak i przyjemna dla oka.
Śniadanie było świeże, smaczne i oferowało dobry wybór dań.
Jeśli szukasz hotelu, w którym wszystko jest tak, jak powinno być: czysto, komfortowo, z miłą obsługą i bez żadnych niespodzianek - to jest to doskonały wybór.