I was generally satisfied with my stay at the hotel. There was only a small misunderstanding regarding the lunch boxes, but it was resolved. I especially enjoyed the UMU restaurant - everything there was truly delicious and exceeded my expectations. Overall, I am very pleased with my experience.
I enjoyed staying on this 5 star hotel. Location was made easy because of the skyway. The buffet, Kusina could improve, there are lots of bigger buffet restaurants like Dad’s World Buffet. Could have been a 5 star for the restaurant. The staff and servers were really mindful and courteous, love their service! Cleanliness of the room, room service was in a hurry vaccuming the floor.
The hotel review:
My experience at this Shangri-La property was not as good as others in the region. The building and facilities feel noticeably older, which affects the overall stay.
In the room, the air conditioning was not adjustable. I do appreciate that the team promptly sent a technician to check it, but the unit remained very loud throughout the night, cycling on and off every few minutes, which made it difficult to sleep.
Traveling with another friend, her room also encountered an issue with the bathtub water appearing brown, which technician conclude that is due to sediment buildup.
Overall, I would recommend choosing the Shangri-La in BGC instead, as it offers a better experience.
We’ve stayed at Bellevue countless times, but this visit was truly unforgettable because it coincided with one of the most important milestones—my mom’s birthday. From the moment we reached out, the management showed genuine care. We only requested a small birthday cake, fully aware that such requests are often difficult to grant. To our surprise, Bellevue didn’t just say yes—they went the extra mile. They prepared a beautiful, freshly made cake and even sent a heartfelt birthday greeting. That thoughtful gesture transformed what could have been a simple celebration into something extraordinary.
What touched us most was the effort behind it. Even though we were miles away, Bellevue helped us bridge that distance. My mom felt celebrated, loved, and truly special on her day. It wasn’t just about the cake—it was about the feeling of being valued and cared for. That’s the kind of hospitality that makes memories last a lifetime.
The staff’s warmth, attention to detail, and willingness to go beyond expectations reminded us why Bellevue has become our go-to hotel. It’s not just a place to stay—it’s a place that creates meaningful experiences.
Thank you, Bellevue Hotel Alabang, for being part of this milestone and for proving once again that true hospitality is about heart. You’ve made us loyal guests not only because of your comfort and elegance, but because of the way you make moments unforgettable.
ผผู้เข้าพักI enjoyed staying on this 5 star hotel. Location was made easy because of the skyway. The buffet, Kusina could improve, there are lots of bigger buffet restaurants like Dad’s World Buffet. Could have been a 5 star for the restaurant. The staff and servers were really mindful and courteous, love their service! Cleanliness of the room, room service was in a hurry vaccuming the floor.
ผผู้เข้าพักMy husband and my 6-month-old son stayed at Acacia Hotel Manila for Mother’s Day, and it was the best decision we made. The staff made sure I truly felt the holiday by preparing a small surprise in our room. What made it even more special was that they also gave me a complimentary Mother’s Day cake!
The room was soooo clean and comfortable. The staff were all very accommodating and respectful, and they made me feel special. Every time they saw me with my son, they greeted me with “Happy Mother’s Day” with big smiles on their faces.
The facilities were also sooo superb! The Tomoko Spa gave one of the best massages I’ve had lately, and it really calmed my postpartum nerves. We (especially my son) also enjoyed the swimming pool with its beautiful city skyline view.
Overall, it was a 10/10 experience, and we’ll definitely be back!
JJeffreyRaquelmanWe’ve stayed at Bellevue countless times, but this visit was truly unforgettable because it coincided with one of the most important milestones—my mom’s birthday. From the moment we reached out, the management showed genuine care. We only requested a small birthday cake, fully aware that such requests are often difficult to grant. To our surprise, Bellevue didn’t just say yes—they went the extra mile. They prepared a beautiful, freshly made cake and even sent a heartfelt birthday greeting. That thoughtful gesture transformed what could have been a simple celebration into something extraordinary.
What touched us most was the effort behind it. Even though we were miles away, Bellevue helped us bridge that distance. My mom felt celebrated, loved, and truly special on her day. It wasn’t just about the cake—it was about the feeling of being valued and cared for. That’s the kind of hospitality that makes memories last a lifetime.
The staff’s warmth, attention to detail, and willingness to go beyond expectations reminded us why Bellevue has become our go-to hotel. It’s not just a place to stay—it’s a place that creates meaningful experiences.
Thank you, Bellevue Hotel Alabang, for being part of this milestone and for proving once again that true hospitality is about heart. You’ve made us loyal guests not only because of your comfort and elegance, but because of the way you make moments unforgettable.
LLittleAngelaManila Hotel is a legendary hotel that has been in existent for more than hundred years. The ambiance, lobby, rooms and even, the staff’s uniform truly imbibe history and the Philippine culture. The rooms are spacious and overlooking the Manila Bay. Nice to see the sunset from the hotel room. Food is in abundance. Appreciate highly if they could have the single beds replaced with double beds. It’s quite small compared with other hotels. ❤️ Overall, it’s a great stay.
HHeleni1. Great service as always, hotel accommodated our early check in; we had an accident on the eve of new year and they were very responsive and checked on us regularly; brought us all the items we needed despite full occupancy, it did take some time so you can improve on adjusting manpower during busy times; something to improve on is the pet policy - while you do allow pets, I would not necessarily call the facility pet friendly as our furry friend really is just allowed inside the room and cannot walk around freely. We had to transfer rooms wothin the stay as we booked a different room within the stay and it toom sometime for the room to be ready during the transfer and they allowed us a late checkout because of this.
2. Room feedback - hair dryer units are difficult to use, I hope you revert back to automatic (my mom who is a senior cannot keep pressing the handle for continuous blow drying and we had to ask for a different hair dryer); the hot water was not very hot.
3. My biggest dissappointment was the heated pool. I always choose to go to this hotel because of this amenity, I stayed 4 nights and the pool heater was under maintenance the entire time so no heated pool. Not to mention it was the busiest season of the year and you should have anticipated this and done your maintenance outside of this period. You should also post this in your website so guests are aware.
4. This is always my beef with Discovery Primea and has not been improved on, in fact, it has deteriorated. Breakfats buffet is not good, limited selection; salad greens were wilted; tapa was tough, no orange juice; we had to go to Manila Peninsula the last day lf our stay as we were tired of the breakfast fare on our 4th morning.
5. Gym - sauna facility: It is weird that they don’t keep your sauna on, you need to wait 30 mins so they canturn on the heat. Shower facility in the gym is also complicated, the fact that you need to post instructions on how to use a shower is not good. Shower ameneties (conditioner and shower gel) were empty in the containers, had to go out to ask for assistance and even then there was no immediate items on hand. Had to go to room to finish the shower.
FFalseclockI was generally satisfied with my stay at the hotel. There was only a small misunderstanding regarding the lunch boxes, but it was resolved. I especially enjoyed the UMU restaurant - everything there was truly delicious and exceeded my expectations. Overall, I am very pleased with my experience.