โรงแรม 5 ดาว ในเขตเฟเดรัล เม็กซิโก

I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.

The room was quite spacious and the location is convenient. Breakfast was fine, with a decent variety and quality. However, the in-room facilities are very outdated — both the microwave and hairdryer were not working during my stay. The biggest downside was the extremely poor internet connection, which made it difficult to stay connected. Overall, a mixed experience with some positives, but also areas that need improvement.

The reception did not explain the internet access code, and I tried multiple times to call the Front Desk with no answer. It took me nearly an hour to figure out how to get online. On the first night, my bathroom was missing shampoo and body soap. I only received them on the second night after speaking with the Front Desk. The shower system is also quite different from most international hotels, yet no instructions or explanations were provided. Overall, the experience did not feel user‑friendly for the price. I hope the hotel improves these areas; otherwise, I would hesitate to return.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

ทําเลที่ตั้งของโรงแรมดีมาก ปลอดภัยมาก ในพื้นที่ที่ร่ํารวยของเม็กซิโกซิตี้ มีโรงแรมระดับไฮเอนด์อื่นๆ ธนาคาร ซูเปอร์มาร์เก็ต ฯลฯ อยู่รอบๆ ชีวิตสะดวก และใกล้กับเสาอนุสรณ์อิสระ ร้านอาหารของโรงแรมรสชาติดี บาร์โดดเด่นมาก กลางคืนคึกคักมาก มองเห็นวิวเมืองเม็กซิโก ทางโรงแรมยังมีรูมเซอร์วิสตลอด 24 ชั่วโมง พนักงานมีความกระตือรือร้นและให้บริการมากที่สุด นี่เป็นทางเลือกที่ดี!

The location was great, but a bit over priced for the quality! We wanted to do an early check in at 7:30 am, but the charge was over $500 dollars, ridiculous to me. So we just left our luggage with the concierge . The next day we called the spa for a couples massage and for 50 minutes it was $5300 pesos each, which is a little over $300 dollars each. Not even in a 5 star in Las Vegas! Ridiculous for just a message. We also paid for the breakfast to be included in our stay, not great! Would not recommend to include it, go elsewhere for breakfast.

The Hotel looked fantastic, very modern and luxury looking but the experience is lacking. We came for a one night only after staying at the Ritz for a week and the difference is colossal. For one , at the Alexander there was a constant noise through the night and early morning, cleaning staff didn’t bother to return our greeting, the management messed up our order for food in the morning- which wasn’t really good anyway. We will not be returning there unless the changes reflect the status they advertise.

I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it! Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.

The hotel is located in Reforma and easy to get to the airport. The breakfast was alright and the staff quite friendly.

Second time I go to this hotel. Overall I really like it. Two things that disappointed me this time: 1/ I specifically asked for a one big bed room and they said it was available, then they gave me a different room and 2/ they didn’t fill the body soap when it was almost over, we had to use the hand one to shower.