โรงแรม 5 ดาว ในเขตเฟเดรัล เม็กซิโก

I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.

Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio. The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis! The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul! Thanks Hotel Marquis Reforma! See you soon.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now

The location was great, but a bit over priced for the quality! We wanted to do an early check in at 7:30 am, but the charge was over $500 dollars, ridiculous to me. So we just left our luggage with the concierge . The next day we called the spa for a couples massage and for 50 minutes it was $5300 pesos each, which is a little over $300 dollars each. Not even in a 5 star in Las Vegas! Ridiculous for just a message. We also paid for the breakfast to be included in our stay, not great! Would not recommend to include it, go elsewhere for breakfast.

I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it! Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.

ห้องใหญ่ สะอาด และทําเลดี ดีมาก แต่สิ่งเดียวคือไม่แน่ใจว่าแผนกต้อนรับของร้านนี้ดูแลหรือเปล่า ตอนเช็คอินห้องข้างๆ กําลังจัดงานเลี้ยง ตอนเช้าเสียงดังมากรบกวนคนอื่นพักผ่อน เพราะฉันพูดภาษาตะวันตกไม่ได้ การสื่อสารกับแขกข้างๆ นั้นไม่ถูกต้อง ดังนั้นฉันจึงขอให้แผนกต้อนรับช่วยสื่อสาร แต่ฉันไม่รู้ว่าพวกเขาไม่ได้ไปหรืออย่างไร ประตูถัดไปไม่ได้หยุดเลย เกือบสองชั่วโมงต่อมาพวกเขาอาจจะเหนื่อยหรือพวกเขากําลังจะเข้านอนก่อนที่จะหยุดเพลง

Second time I go to this hotel. Overall I really like it. Two things that disappointed me this time: 1/ I specifically asked for a one big bed room and they said it was available, then they gave me a different room and 2/ they didn’t fill the body soap when it was almost over, we had to use the hand one to shower.

My experience was very good. The staff were polite and always ready to help. The room was clean, comfortable, and well organized. The facilities were nice and everything worked properly. The location is great and easy to access. Overall, I really enjoyed my stay and would definitely come again.

Nice location and safe. Excellent breakfast. Clean room and very comfortable bed.