โรงแรม 5 ดาว ในเมาท์เลบานอน เลบานอน

I rarely leave negative reviews, but unfortunately this was one of the worst hotel experiences I’ve had. First of all, I don’t want to be unfair to the staff. The reception team and the valet staff were genuinely kind, respectful, and always tried to help. They deserve appreciation for their excellent attitude. However, the hotel itself was very disappointing, especially for a 5-star property. The twin room was extremely uncomfortable, and I honestly couldn’t believe this was the standard for a hotel with this rating. The shower was unbelievably small—barely enough space for one person to stand comfortably. The biggest issue was the air conditioning. We stayed for 3 days, kept the AC on the coldest setting the entire time, and the room never got cool. We were extremely uncomfortable because of the heat. We reported the problem several times, and each time we were told it had been fixed, but nothing actually changed. We ended up checking out with the issue still unresolved. The staff were great, but unfortunately the hotel’s facilities and maintenance were far below what I expected from a 5-star hotel.

During my recent stay at Monte Cassino, I was thoroughly impressed by the exceptional service and unbeatable location. From the moment I arrived, the staff went above and beyond to ensure a seamless experience. The check-in process was efficient, and the front desk team was welcoming and attentive, providing personalized recommendations that made my stay even more enjoyable. The location of the hotel is simply perfect. It offered convenient access to major attractions and dining options. My room was immaculate, with all the amenities I could ask for, and the housekeeping team maintained it in pristine condition throughout my stay. The attention to detail and commitment to guest satisfaction were evident in every interaction, from the concierge’s insightful tips to the restaurant staff’s warm hospitality. I would highly recommend Monte Cassino to anyone visiting Jounieh area, whether for business or leisure. The combination of exceptional service and a prime location makes it an outstanding choice.

Always best hotel in Beirut

The hotel itself is lovely, and the staff were truly wonderful—very attentive and helpful. Unfortunately, the coach in our room had a very strong odor, to the point that we were convinced someone might have had an accident on it. Thankfully, the staff quickly replaced it for us, which we really appreciated. Aside from that, everything else was great—the pool was fantastic, and the view was absolutely beautiful.

“การเข้าพักของเราที่ InterContinental Mzaar นั้นดีมาก! ทุกอย่างยอดเยี่ยมและเรามีช่วงเวลาที่ดีกับครอบครัวของฉัน พนักงานเป็นกันเองและช่วยเหลือดีห้องพักสะดวกสบายและสภาพแวดล้อมที่สวยงาม ขอแนะนําสําหรับครอบครัวที่กําลังมองหาการพักผ่อนบนภูเขา!

เราโดนวางยาพิษจากอาหารแย่มากในช่วงที่เราพัก 4 วัน มันแย่มากที่เห็นว่าเกิดขึ้นในโรงแรม 5 ดาวหรือสิ่งที่ควรจะเป็น… พนักงานมีความเป็นมิตร แต่โรงแรมจำเป็นต้องได้รับการปรับปรุงใหม่ ..

Amazing stay Fantastic views I loved the swimming pool and the food 😋

المنتجع جميل و الموقع قريب من اغلب المطاعم و المرافق السياحية لكن موظفين الاستقبال بطيئين جداً في استجابة الطلبات و غير متعاونين

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