Overall it was nice,
we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.
It’s a modern and very sleek beautiful hotel. The employees are nice and helpful. However, the spa and gym are out of the hotel. You need to cross a bridge over the Mamilla Mall to get there but entering back, you need to ring the intercoms. The spa is very good, they give 10% off to hotel guest and the prices are very good once you convert it to dollars. The breakfast is a big buffet and is included in the stay. Overall, I would give the hotel a 4.8 star rating. We had a beautiful view of the old city. The hotel is located in the center of Jerusalem so you can get to places easily.
ผผู้เข้าพักIt’s a modern and very sleek beautiful hotel. The employees are nice and helpful. However, the spa and gym are out of the hotel. You need to cross a bridge over the Mamilla Mall to get there but entering back, you need to ring the intercoms. The spa is very good, they give 10% off to hotel guest and the prices are very good once you convert it to dollars. The breakfast is a big buffet and is included in the stay. Overall, I would give the hotel a 4.8 star rating. We had a beautiful view of the old city. The hotel is located in the center of Jerusalem so you can get to places easily.
ผผู้เข้าพักWe received a room with a air conditioner that didn’t work
The temperature was unbearable
The hotel offered to switch our room at 02:00 am
Needless to say it was a sleepless night.
The staff was friendly, but no one offered to compensate us.
Breakfast was good, so at least we had that.
We expected more from a 5 star hotel.
ผผู้เข้าพักOverall it was nice,
we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.