The hotel’s location was excellent and the cleanliness was good, but the service was very poor.
At breakfast there was a long queue; I ordered a coffee and it arrived after 1 hour. I reminded them four times that I had ordered a cappuccino. They said there were many people and they couldn’t serve it right away. After I got angry, it finally arrived in 2 minutes 😇 we can’t sleep because of the noise from the air conditioner’s motor.
Had a very pleasant stay at Hilton Tallinn. The breakfast was great, with the highlight being the freshly made omelettes right in front of you – a nice touch. The sauna was relaxing, although the shower could have been colder for proper contrast therapy.
Staff were professional and well-trained, making the experience smooth from check-in to check-out. The hotel also has direct access to the ******, which is convenient for those who enjoy ******** and contributes positively to the local economy.
Overall, a comfortable and enjoyable stay with good amenities and service.
Superb location, very helpful staff, nice room and excellent breakfast. I will stay at this hotel on my next visit to Tallinn, which is a really great town for strolling around.
Прекрасный современный отель с отличным СПА. Понравилось обслуживание на ресепшн, сотрудница была гостеприимна. Отель новый, все объекты в идеальном состоянии, очень разнообразные и вкусные завтраки.
Very clean and quiet hotel, lovely shower, bathrobes and slippers. Amazing spa and chocolate hour is a nice touch. However the check in was long as there was a queue and one person at the reception. Not so happy with the bedding, uncomfortable pillows and soft mattress. Not worth paying extra for breakfast, limited choice and extra €5 for fresh orange juice is not acceptable. At breakfast we felt rushed and pestered by the waitresses.
Sehr schönes Hotel im Herzen von Tallinn. Vorab wurde eine Parkgebühr von 30 € am Hotel angekündigt. Abgerechnet wurden danach 35 €. Whirlpool wird bei Nutzung extra berechnet. Ansonsten sehr schönes Hotel und schönes Frühstück. Aus meiner Sicht empfehlenswert.
The Burman was perfection. Amazing breakfast. 24/7 room service. Great spa. Fantastic massage. Beautiful decor, great layout, clean, quiet, updated technology. Every detail was thought of, even a sewing kit which came in handy. Staff was polite and helpful. The location was perfect too.
Will stay again.