My second stay within a week and my experience are completely different:
1) front desk lady is kinda rude.
2) asking for parking fee which was included during my previous stay, exactly the same room type and conditions.
3) THE ROOM IS WAY TOO NOISY! I got the room at the end of the hall with facing the highway. The nonstop traffic and airplane overflying kept me awake for the entire night even I put the earplug in. I end up took the sleeping pill at 3am… unbelievable.
We really appreciated the proximity to the airport and the quick shuttle ride (only 5 minutes to/from the domestic terminal and runs every half hour). The downside of the location is that it's not near anything other than the airport, including restaurants, so you're kind of stuck if you don't have your own car. The facilities are excellent with an outdoor pool, fitness room, and nice dining area for breakfast. The room was clean enough, but not exactly sparkling. Because of the convenience, we would definitely stay here again if we need a place close to the airport.
The air conditioner was very loud as tho it was going out .. housekeeping knocked continuously at the door at 10:00 am to ask if I was checking out when check out time was 11 am .. I found that to not be professional as I had my alarm set for 10:30 and to have continuous knocking on the door is disturbing to me..
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108 รีวิว
8.0/10
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TRY 3,509
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ดูทั้งหมด
5.1/10
ผผู้เข้าพัก我去的時候剛好是 St Patrick’s Day 節日,一年一度旅遊旺季,酒店比平時貴了約300元。酒店不配置早餐、拖鞋,這裏附近可以找到吃的。這裏離開機場打車要67美元(約490人民幣)
CCHARMAIN MURRAYI would not stay no where else in cairo,ga only at best western the others hotels is trash this one is the best in cairo good customer service everything work no bed bugs thank God that's my biggest fear but im impressed this is my always go 2 hotel my question about it.
ผผู้เข้าพักWhat’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed.
But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules
WOW okay.
So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience.
O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location.
It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area
And even their on Redroof representatives couldn’t convince this location to work me that day
But they will not have to worry about this Guy booking Red-roof AGAINS
ผผู้เข้าพักSimple facilities, nothing fancy, but CLEAN and with staff that show CARE, CONCERN and an interest to do their best in giving SERVICE to their customers. Very impressed with the reaction time when a request was made, the enthusiasm to assist and the respect for the paying guests. Brick Lodge was a pleasant surprise that we will certainly consider again when visiting our daughter in Norcross. Thank you.