J'ai été prévenue que je pouvais m'enregistrer de 14h à 20h30, or, l'hôtel ferme entre 11 et 17h. sauf si on peut régler la taxe de séjour par carte bancaire. J'ai dû repartir et revenir à 17h pour... 1,54€?!
J'ai réservé sur Trip.com et je me suis retrouvée sur Expédia avec un autre numéro de réservation, qui ne passait pas sur la borne.
Quelle gabegie?!
Hotel pas cher pour passer une ou deux nuits. Chambre rénovée mais salle de bain à revoir.
Petit dejeuner minimaliste à prendre dans le bâtiment en face.
Bon accueil du gérant et lit fait le second jour avec changement des serviettes.
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Les chambres sont spacieuses et calmes.
L'hôtel est facile d'accès, la terrasse pour profiter du beau temps est un vrai plus!
Le petit déjeuner est très bon et assez complet.
Le plus: des emplacements de parking pour les motos, près de l'entrée! ❤️
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
ผผู้เข้าพักI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
DDiogo SerraHotel com um preço acessível e bastante bem localizado no que diz respeito à rede de transportes públicos, longe da confusão do centro da cidade mas em 10 minutos estávamos lá.
NNutbrowndogWe booked this hotel at the last minute on Trip.com. We were driving from Geneva to the tunnel at Calais.
We arrived around 7 pm. There was a very helpful lady on the reception who gave us all the information we needed for a very pleasant stay.
The room was very clean and nicely decorated. The bathroom was also very clean with clean towels and everything was spotless.
I can definitely recommend staying here if you are travelling through Troyes.