Staying at the Ibis Surabaya hotel was quite satisfying. The location is very strategic, close to Tunjungan Plaza Surabaya, and local food can be found behind the Ibis hotel within walking distance. The facilities are adequate, although they are single units even for two occupants. Unfortunately, there is no elevator from the car park, making it quite difficult if you have a lot of luggage to carry from the car. The food served is delicious and varied, with good service, and uniquely, there is a playground for elementary school-aged children.
First time I arrived I thought it was a little outdated. Then when I saw the room doors they look strange too, but I could easily walk past that. Room needs some renovation or upgrade. One of the front office staff were not even giving off smile (the male one), but yeah I didn’t want to give him too much attention. Didn’t try their breakfast buffet so I cannot comment on that. Tried their soto ayam dish a la carte and it was quite comforting. There was snacks provided, that was well appreciated. Also the housekeeping lady was nice and polite. Overall I may have to put this hotel as a second option next time I’m coming to Surabaya.
Good location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well.
I stayed with my wife for a week.
The place is not perfect, but nothing to complain about - especially factoring in the price.
Our room overlooked the main road and soundproofing wasn’t quite good enough, although Indonesia is full of unnecessarily loud exhausts.
We had stunning sunsets almost daily!
PPolka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
RRifky DoraStaying at the Ibis Surabaya hotel was quite satisfying. The location is very strategic, close to Tunjungan Plaza Surabaya, and local food can be found behind the Ibis hotel within walking distance. The facilities are adequate, although they are single units even for two occupants. Unfortunately, there is no elevator from the car park, making it quite difficult if you have a lot of luggage to carry from the car. The food served is delicious and varied, with good service, and uniquely, there is a playground for elementary school-aged children.