Maybe the only complaint about this Hotel, just the housekeeping, they really did the Cleaning so early at 09.00 am, knock your door, and after that 1PM they do Cleaning room with ”magic” but didn't worked hahahahahaa... The room still dirty and mess
The hotel location is city center, very convenient for travelers. Service is good and warm, they are very kind and patient. Wish Surabaya prosperous and become better 💪💪
It’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.
The hotel is quite good and relatively cheap. I just want to highlight some of the things that can be improved easy and quick. One of those is the double secured lock that is broken in the door. It make the stay a little bit unsecured.
It only have one lock, the chain lock is broken.
The hotel is located at a really convenient area where 3 convenient stores are just 1 min walk apart from one another. Room was huge and great for 3 of us as we were travelling with just backpack. Would totally recommend this hotel to my friends!
Stayed overnight because it was close to the station for the morning train departure.
ยอดเยี่ยม
304 รีวิว
9.1/10
ราคาเริ่มต้น
฿ 449
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 3 ดาวทั้งหมดในชวาติมูร์
รีวิวล่าสุดสำหรับโรงแรมในชวาติมูร์
ดูทั้งหมด
8.8/10
ดีมาก
SSHAHRUL NIZAM SHOKRIThank you Hotel Arcadia by Horison.
The service is great
The stuff is great and polite
The room is comfy
The food is delicious and big portion
DDan SumardaniThe hotel is quite good and relatively cheap. I just want to highlight some of the things that can be improved easy and quick. One of those is the double secured lock that is broken in the door. It make the stay a little bit unsecured.
It only have one lock, the chain lock is broken.
YYUNG SIANGFirst time in Surabaya . Very very terrible experience at Swiss Belinn hotel .
First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !
Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god that moment I’m done changing !
Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side(I slept at right side ) ! The following is 447 am someone knock my door again !
I on my light and dare not to sleep anymore !
Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport
Hotel location is really good , breakfast nice too .
ผผู้เข้าพักIni adalah pengalaman kesekian kalinya menginap di hotel ini. Makin hari makin bagus. Kamarnya sangat bersih, AC dingin, kamar mandi bersih dan suasananya tenang sekali. Disini juga Free minum air, bikin teh dan kopi. Satu lagi yang sangat istimewa yaitu musholla yang sangat propper ... Sangat sebanding dengan harga deh pokoknya
WWoaixingqiwuThe hotel location is city center, very convenient for travelers. Service is good and warm, they are very kind and patient. Wish Surabaya prosperous and become better 💪💪