โรงแรม 3 ดาว ในเดอรัม สหราชอาณาจักร

Reception staff was super friendly and very helpful a credit to the hotel. Room was clean with a lovely bed and warm powerful shower. Food served til 8.30pm which the food we had was lovely and would recommend, menu is rather small but they are good at accommodating e.g vegetarian however a little on the high price. I would say the bar is over priced for the stay however lovely open fire! The grounds are nice with a woodland behind. With a kids play area and a few added bits e.g giant chest set. Room was a little cold (room 25) with the heating in the room not working however a plug in was provided within the room and the hotel it’s self rather warm downstairs with working heating. My biggest concern was the windows the bathroom window faces out to the staff carpark and the blinds old, dirty and not working with dam or water damage above the windows ( which i expected given the age and price of the room) The hotel has a little dungeon which we were allowed to go down which added to the castle stay! The hotel has certain bits of armed men and knights bits on display. I felt with a small investment in displaying the castles history and strengthen the knight theme the dungeon could be a little hidden gem Ice cream parlour up the road on a working farm with kids play area, good selection of shops within 10 mins drive at a new retail park with cinema, plenty of restaurants, and supermarkets Would stay here again Overall would stay here again

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

車で行くなら、最高のロケーションだと思います。 私は車がなかったので、街の中心からは歩きかタクシーでした。歩きは幹線道路沿いなので、夜でもさほど危なくはなさそうですが、風情はありません。 お部屋は広く、とても清潔です。ベッドの寝心地もよかったです。紅茶やコーヒーは飲み放題です。 建物が３つあって、私はフロントから一番遠い建物でした。夜遅くに到着したので、暗かったこともあり、スーツケースを引っ張ってそこまで行くのがちょっと寂しくて緊張しました。

The self check in was quite simple, and they had our room ready before the original check-in time. The room was very clean, staff are not always present but they are friendly and helpful. Really close to a bus station that has direct bus to Beamish Museum, and walking distance to Aldi, Asda, and some fast food/takeaway nearby. Really good for non-driving people visiting Beamish Museum. The walls may be thin and could occassionally hear sounds from other room, but it's an overall good experience.

My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants! Highly recommend this hotel for an enjoyable stay! The picture was taken in the Millenium Square.

โรงแรมที่ดีมาก ที่จอดรถราคาถูก เราอัพเกรดเป็นเตียงคู่พร้อมโซฟา พนักงานน่ารัก ไม่มีอะไรยุ่งยากเกินไป อาหารเช้าดีมาก เป็นทางเลือกที่ดี แม้ว่าจะยุ่งมาก แต่ก็มีพื้นที่ไม่มากที่จะยืนรอ ฉันดูเหมือนจะอยู่ในวิถีของใครบางคนเสมอและสิ่งต่าง ๆ หมดไปแม้ว่าพนักงานจะอยู่ตลอดเวลา แต่ดูเหมือนจะไม่คาดหวัง แต่โดยรวมแล้วคุ้มค่ากับเงินที่จ่ายไป

พวกเขามีคําตอบง่ายๆว่าไม่มีสําหรับทุกสิ่ง ฉันสามารถเช็คอินก่อนเวลา 30 นาทีได้หรือไม่? ไม่. จ่ายเพิ่ม 15 ปอนด์ จ่าย! มีบริการซักรีด? ไม่ มีไมโครเวฟสําหรับอุ่นอาหารในร้านอาหารหรือไม่ เป็นโรงแรมพื้นฐานมาก ไม่แนะนําสําหรับครอบครัว ขอทําความสะอาดห้อง พวกเขาลืมแจ้งคนทําความสะอาด แม้ว่าพวกเขาจะทําความสะอาดห้องในวันถัดไป พวกเขาก็เปลี่ยนผ้าลินิน ทุกอย่างอื่นก็เหมือนเดิม ประสบการณ์โดยรวมแย่