The facility stay was incredible. Improvement points is to prepare water bottle and sanitary items such as brush, toothpaste, and room slippers. The place was clean and comfortable.
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
Very good hotel overall, very clean, but the bed mattress was a little bit old and the shape of it was a little bit strange to sleep on. But overall for a night stay or two it's a good hotel and the staff is very friendly. Our check-in was smooth, and everything was great overall.
The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
Great location, near many restaurants and other places. Also, not too far from Old Quebec. The room was amazing!! I needed two beds and couldn’t believe I actually got privacy between the bed (there’s a wall with tvs on each side of the wall).
Definitely recommend!