The hotel location is amazing but the service is the worst one I’ve ever experienced.
I’ll share my story with you:
They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting.
I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think.
So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice.
So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday.
I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”.
Absolutely worst service experience ever.
Herşey mükemmeldi. Tesis kapanmak üzere olmasına rağmen eksik yoktu. Isıtmalı havuzlar bana göre ılıktı ama ben çok üşürüm. Yemek ve içki kalitesi 10 üzerinden 10z Tekrar gidebilmek umuduyla.
The rooms were very clean, the room service ladies did my laundry really good, the hotel breakfast was great (although we almost got scammed at their restaurant/bar when I was there and they did a scan called “menu-switching” thinking I’d not notice).
When it was 3 of us, they showed us a double bed room with only 1 bed and didn’t offer a Family deluxe room with 3 beds UNTIL I asked them if they have such a room (Cause I saw it on trip.com). At the end we decided to get into 2 rooms. But somehow now the Family deluxe rooms with 3 beds says they are sold out, and only the rooms with 1 bed are available on this app. I wonder why. Is it another scam to make customers get separate rooms and pay more.
Stayed here for 1 night, and it was very picturesque! It’s just like the photos online. It is a very quiet area we stayed in our cabin the entire time and just relaxed. The hotel operate on a watsapp service and everything requested comes to you very quickly. The property was clean. We did have issues here with mosquitoes and came out with several bites! We went in October, so we couldn’t use the private pool as it is ice cold, which was a downside and our cabin was in the shade so we didn’t get any sun at all during our stay here. But nevertheless, it was a nice cosy night away. 1 night was perfect for us to take lots of pictures and soak in the views. I wouldn’t stay here longer than a night as I feel like you would just be staying indoors without making the most of the holiday.
3 gece 4 gün tatilimiz için bu oteli tercih ettik. Tamamen puana göre karar vermiştim ama yorumları sonradan okudum, ne verip ne almak istediğinize iyi karar vermelisiniz. Fiyat/performans/kalite dengesi bence ***et iyi. Yüzme havuzu yeterli, çocuklar için 2 adet kaydırak mevcut. Plajı güzel, kum/taş karışık (deniz ayakkabısı ile rahat girdik). Vee yemekler, 1.gün ”asia night”, yemekler genel olarak çok iyiydi . 2. Gün ”fish night”, 3. Gün ”international night” ama o kadar da uluslararası bişey görmedik. Ama her akşam leziz pideler yapan Şener bey'e teşekkür etmek isterim. İlk akşam yemeğimizden sonra yediğimiz ”paris brest” harikaydı, tazecik yapılıp servis edildi. Kahvaltısı da ***et çeşitli ve yeterli. Yine her sabah nefis börekler yapan ustaya da teşekkürler (fırından çıktığı an bitiyordu). Biz standart ranzalı oda tercih ettik 2 çocuğumuzla, oda küçüktü, sadece yatak ve yanında ranza var, valizimizi rahatça açamadık. Sinek ve böcek konusunu okudum ve evet var, 3 örümcek ve 2-3 sivrisinekle karşılaşınca çocuklar biraz korktu ama hallettik. Pastane bölümünde ve öğlen/akşam yemek bölümünde tatlı büfesini yeterli ve çeşitli bulmadık. Hep aynı tatlılar ve doğru dürüst yenecek bi tatlı yok malesef (paris brest olaydı tabi). Çarşamba ve cuma canlı müzik vardı ve eğlenceliydi. Otel Personeli gençlerden oluşuyor, genel olarak ilgili ve güler yüzlüler. Plajda yanımıza gelip ihtiyacımız olup olmadığını soran Helin hanım bize havuza kadar eşlik etti, teşekkürler (ilk gün biraz kafa karıştıran bir yer). Yani genel olarak biz memnun kaldık.
From first minute we checked in the reception staff were so friendly and polite and spoke excellent English .
Our room was amazing spacious and a good view on to the main street outside
the room was immaculately clean the bed was comfortable and coffee tea and water were provided it was as a very quiet hotel even though we were just off a Main Street
the breakfast was amazing plenty of choice on the menu and table service
It was served quickly and hot .and at night there is a good restaurant and bar with live entertainment ,
Over all an amazing price for a very good hotel
ยอดเยี่ยม
89 รีวิว
9.1/10
ราคาเริ่มต้น
TRY 7,197
ต่อคืน
ดูห้องว่าง
ดูโรงแรมโรแมนติกทั้งหมดในจังหวัดมักลา
รีวิวล่าสุดสำหรับโรงแรมในจังหวัดมักลา
ดูทั้งหมด
9.5/10
สุดยอด
ผผู้เข้าพักНовый (либо недавно отремонтированный) маленький отель, по сути - апартаменты, но с администратором. Есть лифт, хотя и всего три этажа. Фото и описание номеров соответствует, все новое, чистое, рабочее. В ванной есть разные косметические средства и даже стиральный порошок для машины. Вида из номера у нас никакого не было - просто на дом напротив, но дома в этом районе симпатичные. Улицу слышно, если открыты окна. В целом, это весьма спокойное место рядом с набережной и старым городом, в пешей доступности от автовокзала, но очень далеко от городского пляжа. Это понятно и по карте. Для нас это было удобно, мы брали скутер и ездили на красивые пляжи на полуострове - он как раз рядом. Неподалеку от отеля много разных кафе и магазинов. Это очень достойный вариант проживания, если вам подходит расположение отеля и не нужно включенное питание. Еще важный момент - своей парковки нет, но транспорт можно оставить просто на улице у отеля.
ZZach888222The boss and the employees in this hotel are very nice and friendly. We are sorry to forget to pay for cola because we are in a hurry to check out for our next travel destination. However, the hotel told us not to pay for it when we ask Ctrip later.
The hotel is a little old and is far away from the city center. It is good to drive you car and have a rest here.
I will totally recommend many of you to choose this hotel.