Very nice, good located hotel closeby walmart & co. / try the local pizza company just downstairs right from the entrance. Room was clean, front desk friendly and helpful :-)
The hotel was nice and we have stayed at Fairfield Inns before. However, the television was broken and needed to be replaced. There were lines on the display screen in two directions, a spot in the lower left hand corner where the television had been dropped or something hit the screen, and the remote control had a sticky substance on the back of it and had obviously not been cleaned. When my wife used the hair dryer, the plastic on the exterior of the hair dryer had separated and posed a potential hazard. The worst part of our stay was my wife finding a bug in the bed when she was straightening the bed for our departure.
The accommodations were not up to Marriott standards, but the desk clerk received our concerns well and apologized.
Enjoy the Managers reception and breakfast buffet. However the room we were assigned on was definitely in need of some TLC maintenance. Love that each room truly is a suite.This was a surprise as we had stayed a week before on a different level and everything was top notch. It was a holiday weekend and I am sure very busy so perhaps that is part of reason. Also,staffing may also account for a very limited and sometimes nonexistent buffet at managers reception. However , I choose to believe our stay the weekend before was more to standard of Embassy.
This was a one night stay. We checked into our room and didn’t have any water- no toilet, no shower, no sink. We went back downstairs and let them know and they said it was due to construction and the water would be back on in an hour. It wasn’t, so we went to dinner. Thankfully we finally had water. Not a great way to spend time in a hotel, when half the time we were there, we didn’t have any water to the room. Location was great, but there are other hotels around. They should have told us before booking about the construction.
Great Hotel, 5 stars in all categories. We needed a pet friendly hotel and this Hampton Inn & Suites was just that. Front desk allowed an early check- in when we arrived early from our road trip and put us in a room on a lower level to make it convenient for taking our senior citizen furr ball outside. All day fresh coffee was awesome and the hot breakfasts each day was fantastic. We will definitely stay there again the next time we're in Morgantown.