We loved everything about the stay. The owner/manager served us enthusiastically. The food is consistently of a high standard and a very relaxed and pleasant dining experience. The staff go above and beyond cheerfully. Since finding Hidden Lake Hotel, we have not stayed anywhere else when travelling from Auckland to Taupo via Cambridge and intend to spend more time there in future.
Beautiful bed and breakfast located in a quiet area of Waitomo. The rooms are well appointed, shared spaces are kept clean by responsible and respectful guests. Overall a welcoming and pleasant stay.
We loved the room which came with a balcony overlooking the beautiful lake Taupo. The grotto and the heated pool were amazing and provided us with a very relaxing stay.
The hotel is about 2.5km from the Hamilton train station. We took a taxi from the train station, and the driver charged us NZD25. My booking confirmation said that the check out time was 11:00, but the hotel insisted it should be 10:00 which is fine. The booking confirmation clearly say that breakfast was free, but the hotel tried to charge 13 pp. Hamilton is a nice place which is close to Waitomo and Hobbiton.
ผผู้เข้าพักFront staff very helpful, however first bed cover sheet was stained and the replacement sheet had a rip in it. Dinner food was small, overpriced and not tasty however breakfast there was alot of choice and yummy fresh food. Third party service neglected to pass on pet details so was an unexpected added cost however was very convenient to be able to have my pet there. Was a very warm and comfy room, thank you.
ผผู้เข้าพักThe dinner was phenomenal!!! Absolutely delicious! Beautiful mountain view from restaurant and cabin. Staff service was exceptional and rooms were tidy and clean. Location was also very convenient for travelling to Waitomo Glowworm Caves. All in all, a wonderful place to stay.