Ducha con muy poca presión, apenas salía agua. Al hacer el check out nos indican que hay que pagar la estancia, cuando ya había sido abonada una semana antes a través de Trip.com. Después de consultarnos varias veces en el sistema nos indican que si que era un error, pero nos dicen que hay que abonar el parking, cuando nuestro coche lo habíamos aparcado en la calle. Tras otros minutos de espero ya nos indican que ha sido otro error. Demasiados errores para un hotel de 4 estrellas que nos hace perder tiempo en el check out, cuando todo había sido pagado una semana antes.
Довольно старый ремонт в отеле, классический Марриотт. Тапки почему-то не выдают. Хорошая косметика, есть бесплатная парковка для автомобиля, до центра пешком 25 минут. Хороший завтрак, разнообразный.
Todo muy correcto.
Pagas las vistas a la ciudad, la amplitud de los jardines y el parking gratuito con 10 minutos de camino hasta el centro, eso sí, pasando por el maravilloso puente romano.
La atención, excelente.
El desayuno por el precio podría ser más variado y completo, pero es correcto.
Las instalaciones, servicios y limpieza son propios de un parador, muy buenas.
ผผู้เข้าพักОтель в исторической части города на довольно тихой улице. Одноместный номер небольшой, но чемодан разобрать можно. Кровать удобная, ванная просторная, есть биде и ванна. Остановился бы ещё раз.
IIka_EllyVery fancy hotel.
This is a stunning hotel in the heart of Burgos, opposite of the incredible cathedral.
The breakfast area looks like it's a former church. Absolutely beautiful!
The good:
- Spacious room.
- Dogs welcome.
-Organic (and delicious) coffee and tea in the room (Nespresso capsules).
-Breakfast very rich and a lot of choices.
-Underground parking at 20€/night.
The bad:
-35€ for the dogs per night, might be the most expensive I've ever paid for them.
-I had an unpleasant experience with the man working at the breakfast area. He came up to my table and spoke fast and a lot. I understand some Spanish but it was too much. He saw that I didn't understand and said “no comprende” and left. Very rude!
By observing the other tables I understood that he was asking if I wanted to order something from the kitchenand listed all the different options. It would have been nice to do that!
RRaquelVery welcoming staff, bedroom was clean and sofa bed was prepared for my son to sleep in. Good location with easy access by car and parking was available.
LLynnette DawnThere is plenty of car parking spaces on the hotel grounds. The staff were friendly, helpful and could speak very good English which was very used as we do not speak Spanish! The hotel is a beautiful old building which had been modernised with consideration. Our room was extremely clean with a comfortable bed. The shower was adequate for our one night stay. The TV only had a news channel availing English, and the TV was an older style so we could not plug in any additional technology. We ate dinner in the restaurant as it would have been too long a walk in the rain. The food was reasonable and the house wine was very good. The cost of the meal though was very over priced. I would stay here again but maybe not have a meal in the restaurant due only to the price. The restaurant staff were lovely.
GGelahoThe Good:
· Unbeatable Atmosphere & History: This is the star of the show. Staying in a thoughtfully restored 13th-century convent is an experience you won't find anywhere else. The serene cloister garden, the ancient stone walls, and the overall tranquility are magical. It feels a world away from the bustle, yet you're close to everything.
· Friendly & Helpful Staff: The team at reception was wonderful – welcoming, professional, and full of great tips for local restaurants (ask for their hidden gems!).
· Good Value: For the unique experience and location, we found the pricing to be very reasonable compared to other central hotels.
ผผู้เข้าพักReservamos 2 habitaciones , una para cada uno de nosotros con un niño cada uno. La chica de la recepción vio que nos las habían puesto separadas y aún estando el hotel lleno nos las puso juntas para nuestra comodidad. El hotel se nota viejito pero está muy limpio, las camas muy cómodas, la piscina estupenda. Fuera había música no sabemos de qué y fue entrar dentro del hotel y no se oía absolutamente nada. Estancia muy buena, sin duda lo recomiendo