Ducha con muy poca presión, apenas salía agua. Al hacer el check out nos indican que hay que pagar la estancia, cuando ya había sido abonada una semana antes a través de Trip.com. Después de consultarnos varias veces en el sistema nos indican que si que era un error, pero nos dicen que hay que abonar el parking, cuando nuestro coche lo habíamos aparcado en la calle. Tras otros minutos de espero ya nos indican que ha sido otro error. Demasiados errores para un hotel de 4 estrellas que nos hace perder tiempo en el check out, cuando todo había sido pagado una semana antes.
Довольно старый ремонт в отеле, классический Марриотт. Тапки почему-то не выдают. Хорошая косметика, есть бесплатная парковка для автомобиля, до центра пешком 25 минут. Хороший завтрак, разнообразный.
Todo muy correcto.
Pagas las vistas a la ciudad, la amplitud de los jardines y el parking gratuito con 10 minutos de camino hasta el centro, eso sí, pasando por el maravilloso puente romano.
La atención, excelente.
El desayuno por el precio podría ser más variado y completo, pero es correcto.
Las instalaciones, servicios y limpieza son propios de un parador, muy buenas.
Great location easy to walk around. Good breakfast section with cava. Service of staff polite. Parking right next to hotel with discount. Air conditioning adequate for the month of june. Only downside, some noise at night from the plaza (guess young people partying and talking)
ผผู้เข้าพักVery helpful staff I may have mis spell Diez. Night shift on 4.22. We plan to drive to Madrid but unsure if we can due to our rented car had not applied the entry permit. He had been super helpful, searching in website n found where v may park our car outskirt of Madrid n take a train to go. Clear instruction. Real helpful! Room size is big n clean. Great view n v had dinner in the restaurant.
ผผู้ใช้ไม่ระบุชื่อUrban hotel, next to the most important pedestrian street in the city, in the center. And close to an area where you can eat the famous pinchos morunos, patatas mixtas and other typical tapas. On the ground floor there is a café and restaurant where breakfast is served for a separate price. Perfect attention from the people at reception, clean and tidy room, comfortable mattress. It includes a smart TV, a small refrigerator, a desk with a kettle, infusions and coffee sachets. Classic bathroom from the 90s, all marble, bathtub and bidet. Only one major complaint, this hotel cannot be four star today, maybe in the 80s/90s. Punched card to enter the room, errors in the flooring and a blind unworthy of a 4-star hotel. Yes, the price is on par with those 4 stars. The fault is not with the workers who were perfect, it is with the business group that runs the hotel, because with two stars it would be a more realistic category
IIka_EllyVery fancy hotel.
This is a stunning hotel in the heart of Burgos, opposite of the incredible cathedral.
The breakfast area looks like it's a former church. Absolutely beautiful!
The good:
- Spacious room.
- Dogs welcome.
-Organic (and delicious) coffee and tea in the room (Nespresso capsules).
-Breakfast very rich and a lot of choices.
-Underground parking at 20€/night.
The bad:
-35€ for the dogs per night, might be the most expensive I've ever paid for them.
-I had an unpleasant experience with the man working at the breakfast area. He came up to my table and spoke fast and a lot. I understand some Spanish but it was too much. He saw that I didn't understand and said “no comprende” and left. Very rude!
By observing the other tables I understood that he was asking if I wanted to order something from the kitchenand listed all the different options. It would have been nice to do that!
ผผู้เข้าพักGreat location easy to walk around. Good breakfast section with cava. Service of staff polite. Parking right next to hotel with discount. Air conditioning adequate for the month of june. Only downside, some noise at night from the plaza (guess young people partying and talking)
RRaquelVery welcoming staff, bedroom was clean and sofa bed was prepared for my son to sleep in. Good location with easy access by car and parking was available.
LLynnette DawnThere is plenty of car parking spaces on the hotel grounds. The staff were friendly, helpful and could speak very good English which was very used as we do not speak Spanish! The hotel is a beautiful old building which had been modernised with consideration. Our room was extremely clean with a comfortable bed. The shower was adequate for our one night stay. The TV only had a news channel availing English, and the TV was an older style so we could not plug in any additional technology. We ate dinner in the restaurant as it would have been too long a walk in the rain. The food was reasonable and the house wine was very good. The cost of the meal though was very over priced. I would stay here again but maybe not have a meal in the restaurant due only to the price. The restaurant staff were lovely.
ผผู้เข้าพักThis hotel was absolutely amazing. Gorgeous bath, the staff (especially Sergio) were lovely and accommodating. When we arrived we had two single beds instead of a double, but they kindly remade it into a double for us immediately. The view out the window was also beautiful and the location was perfect, quiet but close to everything. Will be recommending to friends.
The only negative was the breakfast, quite expensive for what you get. For ordering you can basically only get eggs. Great if you love eggs but not so much if you don’t 😂 but still lovely.