Front desk service and parking lot shuttle service was good. Restaurants service was hit and miss. Options were very limited. Food quality was very much below average for the cost. period. Will avoid in the future.
Amazing stay – highly recommended!
This place was fantastic! Free parking with plenty of space, and the building is new, clean, and very comfortable. The room had a modern TV and even a Bluetooth speaker, which was a nice touch. There’s also a kitchen, so we could cook our own meals – super convenient.
Breakfast was delicious, and we enjoyed the indoor pool. We didn’t try the water slide, but it looked like so much fun – perfect for kids!
If I ever visit Kelowna again, I’ll definitely stay here. Highly recommend!
This hotel is under Marriott and is well managed by friendly staff at the front desk. Check-in and check-out are quick and smooth. Indoor guest car parking is just across the street for $9.45. The spacious rooms and bathrooms have significant counter areas decorated with bright lights. Ice machines are on every floor. Washing and drying machines are available for $3 each. The indoor swimming pool opens from 7am to 11pm, and the gym is open 24/7. The only downside was the coil of the air conditioning was installed in the room, so you will hear the big noise when the coil starts to work the room temperature colder.
It’s such a fabulous hotel! The location is perfect — very convenient for visiting all the main attractions. The staff are incredibly nice and welcoming. I’ll definitely choose this hotel again next time I’m in Victoria.
Top notch service. Corner suite on the 6th floor had a killer view of the harbor and parliament building. Walking distance from restaurant and the BC museum. Really appreciated having a sitting space separate from the bedroom.
Everything was very nice but room not newly remodeled. Nonetheless, looking forward to an opportunity to stay there again.
Major flaw was the pool, sauna area was part of an attached gym. Not the spa experience I had hoped for.
TTThe location is excellent as there're so many plazas, supermarkets, restaurants with hot Asian food available. They fit my appetite. Walmart, Canadian Superstore, Dollarama are all within 15-min walk. My most favourite supermarket is T&T inside Lansdowne mall which is right opposite to this hotel. The room is very spacious with kettle and microwave. There is free airport shuttle every half hour too. Very convenient. Staff helpful. Highly recommended.
ผผู้เข้าพักFront desk service and parking lot shuttle service was good. Restaurants service was hit and miss. Options were very limited. Food quality was very much below average for the cost. period. Will avoid in the future.
CCrAzYd426This hotel Actually Better than I expected coz the reviews said it sucks……🤪
I think not too bad indeed tho I haven’t visit the gym yet….
I have no complaint for the room, I think it’s good to have microwave and coffee machine in the room and the lobby has coffee machine with different choice of coffee, it’s so good! 😊
Also there is a Korea Town (about 5 minutes walking from Lougheed Town Center Skytrain Station, this hotel about 10-15 minutes walking distant from the Lougheed Town Center Skytrain Station). There are many restaurants nearby, also there is Lougheed Town Centre (a shopping mall) it’s so convenient 👍🏻
I think it’s ok to stay a night or two but of coz the cleanliness and management could be better 😉
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CchiwaiFriendly staff. Pet friendly. We have a dog staying with us and with a balcony where it was easy for us to let the dog out late at night was excellent. However, next room was having the renovation of pipe work til 9pm and workers are quite noisy.
ผผู้เข้าพักThe hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.