Staff very friendly and helpful.
Room very cold - air conditioning system that clearly doesn’t work. Did read other reviews prior to arrival and should have taken note as this seems to be a common complaint.
Staff clearly aware as delivered an electric heater without question when asked for one.
Breakfast okay. Will not cook poached or fried eggs only scrambled.
Das Hotel wurde im Zusammenhang mit dem Oasis Konzert in Edinburgh gebucht, da dort die Preise exorbitant gestiegen waren. Das Hotel liegt phantastisch gelegen in einem großen Park mit Aussicht. Wir hatten die relativ einfache Kategorie gebucht. Diese Zimmer sind leider etwas antiquiert,, aber gut ausgestattet, sauber und groß, sie liegen gegenüber der Parkplätze im Rückgebäude. Das Bad war sauber und etwas klein. Das Hotel hat viele Treppen und enge Aufzüge. Alles ist mit Teppich ausgelegt oder Parkett. Großes Entree und Terrasse. Der Service war gut in Ordnung. Die Bar wurde schon früh geschlossen. Das kleine Dunblane liegt vor den Türen von Edinburgh bzw von Glasgow und ist gut zu erreichen, auch per Bahn.
Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
Mmocha is in europeInconvenient location and nice staff
The staff are quite friendly and nice.
The location is... a bit hard to say. If you are a nature lover, u probably enjoy the walk in the neighborhood. There're hills and nice houses nearby. Around 5 min walk from the hotel, there's a nice track called Strathblane Railway Path.
But if you want to get to the city centre, and you can't drive, you can only get there by a bus which is 50 min ride (note that it's 1 to 2 hour frequency). I waited for the bus at the buschanan bus station on Saturday at 7pm (it's scheduled at 7:10pm) and the bus went missing. I asked staff at the bus station and they told me to find the help desk but it was closed and the hotline was also shut down. I waited for the next bus at 8:35pm and luckily it did arrive.
So make sure you check the bus schedule if you are going for a tour/taking train in the city centre!!!
ผผู้เข้าพักDas Hotel wurde im Zusammenhang mit dem Oasis Konzert in Edinburgh gebucht, da dort die Preise exorbitant gestiegen waren. Das Hotel liegt phantastisch gelegen in einem großen Park mit Aussicht. Wir hatten die relativ einfache Kategorie gebucht. Diese Zimmer sind leider etwas antiquiert,, aber gut ausgestattet, sauber und groß, sie liegen gegenüber der Parkplätze im Rückgebäude. Das Bad war sauber und etwas klein. Das Hotel hat viele Treppen und enge Aufzüge. Alles ist mit Teppich ausgelegt oder Parkett. Großes Entree und Terrasse. Der Service war gut in Ordnung. Die Bar wurde schon früh geschlossen. Das kleine Dunblane liegt vor den Türen von Edinburgh bzw von Glasgow und ist gut zu erreichen, auch per Bahn.
ผผู้เข้าพักLovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
KKit ManInside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
ผผู้เข้าพักStaff very friendly and helpful.
Room very cold - air conditioning system that clearly doesn’t work. Did read other reviews prior to arrival and should have taken note as this seems to be a common complaint.
Staff clearly aware as delivered an electric heater without question when asked for one.
Breakfast okay. Will not cook poached or fried eggs only scrambled.