Everything was perfect except WiFi.They advertised 24 hours WiFi but no WiFi and we informed reception but nothing happened.So when you are advertising free WiFi please make sure everything is perfect for the price we paid.Other than that no complaints
I found this property via Kayak which then led me to Trip.com. After paying I found the property was in a different location to the map and didn't match the photos. The email confirmation had the right photos and that's when I realised something strange was going on. I didn't know I'd be sharing this tiny apartment with a stranger until I turned up. It's basically someone's apartment. The living room has a curtained off area where I think someone else sleeps. The pillow smelled as if someone had already used it. Room just had a broken pedestal fan. The room also doesn't lock so I didn't feel safe leaving anything valuable in there, let alone sleeping with a stranger right next door. Wifi also wasn't working. I left right away and found somewhere else to stay. Not worth the money at all, just a very strange situation. I travel a lot and won't ever be using Trip.com again either. Can't trust it.
The family room is a really great lay out an perfect size room very quite hotel considering close to main road easy layout an free parking which most you’d have to pay in the city would stay again :)
Such a charming hotel. The rooms are very large, the beds super comfy, and the staff are helpful. Situated in an excellent location - couldn't ask for more :)
ผผู้เข้าพักGreat location for the gabba and the small kitchen area with fridge was a bonus. It is advertised as with a swimming pool but it is no more than a jacuzzi with only 6 sun loungers, a really small space.
The room wasn’t as clean as u would have expected , floors were dirty on both tiles and carpet and the shelves were very dusty
KKakoeGreat location with an easy walk to the beach, central Surfers Paradise, and access to the tram to other parts of the Gold Coast. The apartment was clean with an excellent bathroom and shower. The towels were great too - new and fluffy.
The furniture in my room was dated, the mattress was old, uncomfortable, and should have been replaced a decade ago, and the apartment lacked any style or decor. I'm not sure if it was just my apt #910 but it didn't look like the online pictures.
Overall it served its purpose but was fairly uncomfortable and drab.
ผผู้ใช้ไม่ระบุชื่อThis is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns.
The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.
ผผู้เข้าพักThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.