very good location. very clean and big environment. very comfortable stay. very recommended to stay here in Cairns as it is valuable and convenient. have hot shower, gym room, swimming pool.
We absolutely adored our stay here! Amazing location - right by the train station and the ferry port and southbank is such a great spot with the bars, restaurants and beach by the river. The hotel was stunning with beautiful rooftop pool and decor throughout our room and main areas. We were just sad it was only 1 night! We didn’t want to leave. All the staff were amazing and food and drinks were delicious!
The whole stay was pleasant, felt so relaxed like what I experienced in Melbourne Holiday Inn Express.
The location is a bit of a minus though as it is not close to central station and it's uphill. Despite the location, the facilities, breakfast and the room is good and pleasant.
Also, I would like to raise a compliment to Jack (I think that is his name) upon check out, he is friendly and nice, very efficient as well. He helped me in tagging my bags which I was not expected, as last time in Melbourne I would need to tag the bags myself.
However, during check-in, the middle-easy guy with black glasses with not polite and welcoming at all, which I was frustrated and a huge disappointment during my stay. He did not wear a name tag so I did not know his name. He did check my ID and last name, however, he did not possess basic hospitality during the whole check-in process. Even though I know they need to hold one dollar in my credit card as a pre-authorization, but he never said a word on what he is doing with my card. Until he passed me the key without any words, I looked at him, he said, ”Yeah, it's all done”. I was not even guided through all the details, such as check-out time and internet settings, which is so basic as a reception. Until I asked him where to visit around as it was my first time visiting Brisbane. He showed me a map of the city and he introduced me the Botanic Garden first, which was appreciated, but he then tell me to go to a ******, which was a bit shock to me. I think he might need to start introducing other tourists destinations instead of a ******.
Terrific hotel, comfortable, clean, on site parking and walking distance to many restaurants and bars. Extremely friendly and helpful staff who go above and beyond to assist their guests. Breakfast is good value too. Will definitely stay here again. It is also not far from several hospitals so would be good place to stay if you’re in Brisbane for medical appointments and your from a rural area.
AMAZING location! Right in the center of everything: food, events, fine dining, river bank, beautiful gardens - very convenient to get around from here.
Cool style, old-school colonial building. A few rough patches that could use a face-lift, but can defo still feel the wealth and power behind the design.
Really comfy beds that you just melt into. Great AC and wifi. Beautiful marble and colonial style.
Very helpful staff with lots of ideas and recommendations.
Thank you, loved the stay
สุดยอด
69 รีวิว
9.4/10
ราคาเริ่มต้น
INR 12,495
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในควีนส์แลนด์
รีวิวล่าสุดสำหรับโรงแรมในควีนส์แลนด์
ดูทั้งหมด
8.8/10
ดีมาก
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
ผผู้เข้าพักThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
ผผู้เข้าพักI recently had a very pleasant stay at the Marriott Brisbane. The overall experience was delightful, starting with the warm and friendly check-in process. The room was clean, comfortable, and well-appointed, providing a relaxing environment for my stay.
One of the highlights was the breakfast. The variety and quality of the food were impressive, with a range of options to suit all tastes. The service in the dining area was efficient and attentive, making for a great start to each day.
The hotel's location is also convenient, making it easy to explore Brisbane's attractions. I highly recommend the Marriott Brisbane for anyone looking for a comfortable and enjoyable stay in the city.
TTraveller354After reading very mixed reviews, we went ahead and booked it. The result: very mixed feelings.
The location was beautiful, the sights breathtaking, the animals adorable, but when it came to actually spending time there, there wasn’t much to do.
We arrived on a later ferry so we knew we wouldn’t have much time to enjoy the sun after arrival, however because of a mix up, our suitcases went missing for an hour making us miss any chance of getting in the pool while it was hot out.
After, we went for dinner. There are only 2 restaurants available, and without making a reservation before hand, it’s a bit hard to go when you want. The food was ok, but expensive as one would expect from a place like this. Once dinner was finished, the evening entertainment (Alice in Wonderland screening) was already underway and we found ourselves with nothing to do at 9pm.
Early night for us.
The following day we planned a day of snorkelling, stingray feeding and kayaking.
We appreciated the free snorkel gear as well as the clear safety instructions and recommendations of the lifeguard. The sting Ray feeding experience was amazing and it was clear the staff knew what they were talking about and were passionate about the animals.
Kayaking and other water sports were cancelled however because of the high winds, leaving us, once again, with nothing to do. Early dinner (very entertaining moment with wallabies attempting to steal our food and being super cuddly), a walk around the beach, movie in the room, and early bedtime.
So all in all, beautiful location with great experiences of the weather allow, make sure to bring some entertainment if the water is too cold to swim in the pool or the weather turns sour. Maybe a book or some board games?
Also: if you want food in the late afternoon, make sure you bring some snacks as there is a limited selection available.