The location is a bit far from city if u don’t have a car but can call 13cab to go somewhere. It’s surrounded by Coles and many restaurants. Also has a park nearby.
Cleanliness is very good! Everything we need they already provided, it’s be great if they provide microwave and slippers too.
I spent 2 nights, everything is totally awesome! I’d recommend to my friends for sure. Their service is 10/10 appreciated that
AMAZING location! Right in the center of everything: food, events, fine dining, river bank, beautiful gardens - very convenient to get around from here.
Cool style, old-school colonial building. A few rough patches that could use a face-lift, but can defo still feel the wealth and power behind the design.
Really comfy beds that you just melt into. Great AC and wifi. Beautiful marble and colonial style.
Very helpful staff with lots of ideas and recommendations.
Thank you, loved the stay
An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast.
I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area.
Check-in was so easy, and the reception staff was very kind. Things I loved:
* the included healthy breakfast,
* free on-site parking
*Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch)
* very friendly and kind staff
* neat and good layout of room
* comfortable bed
* good air conditioning
* friendly people throughout the building
* walking distance to Chermside shopping centre
* excellent price
Thing I didn't like as much:
* not really sound-proofed, you sometimes hear sounds from other rooms and hallways
* the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping.
Highly recommended.
This is the third time I've stayed here and everything about this place is fantastic. However, the office closes at 5 pm and customers have to call for check-in process after this time. Either the office hours should be till 7 pm or the staff should call the customers regarding their arrival time.
Our stay at Hilton Hotel was absolutely incredible! From the moment we arrived, the staff were warm and welcoming, making us feel right at home. The room was luxurious and impeccably clean, with stunning views of the city and ocean. The amenities, including the pool and spa, were top-notch. Highly recommend this hotel for anyone looking for a fantastic experience!
Week Visit to Townsville and loved it. Great Location and very hand to everything you need.. Close to Cowboys Leagues Club and walkable to the new Stadium
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
ผผู้เข้าพักThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
ผผู้เข้าพักI recently had a very pleasant stay at the Marriott Brisbane. The overall experience was delightful, starting with the warm and friendly check-in process. The room was clean, comfortable, and well-appointed, providing a relaxing environment for my stay.
One of the highlights was the breakfast. The variety and quality of the food were impressive, with a range of options to suit all tastes. The service in the dining area was efficient and attentive, making for a great start to each day.
The hotel's location is also convenient, making it easy to explore Brisbane's attractions. I highly recommend the Marriott Brisbane for anyone looking for a comfortable and enjoyable stay in the city.
TTraveller354After reading very mixed reviews, we went ahead and booked it. The result: very mixed feelings.
The location was beautiful, the sights breathtaking, the animals adorable, but when it came to actually spending time there, there wasn’t much to do.
We arrived on a later ferry so we knew we wouldn’t have much time to enjoy the sun after arrival, however because of a mix up, our suitcases went missing for an hour making us miss any chance of getting in the pool while it was hot out.
After, we went for dinner. There are only 2 restaurants available, and without making a reservation before hand, it’s a bit hard to go when you want. The food was ok, but expensive as one would expect from a place like this. Once dinner was finished, the evening entertainment (Alice in Wonderland screening) was already underway and we found ourselves with nothing to do at 9pm.
Early night for us.
The following day we planned a day of snorkelling, stingray feeding and kayaking.
We appreciated the free snorkel gear as well as the clear safety instructions and recommendations of the lifeguard. The sting Ray feeding experience was amazing and it was clear the staff knew what they were talking about and were passionate about the animals.
Kayaking and other water sports were cancelled however because of the high winds, leaving us, once again, with nothing to do. Early dinner (very entertaining moment with wallabies attempting to steal our food and being super cuddly), a walk around the beach, movie in the room, and early bedtime.
So all in all, beautiful location with great experiences of the weather allow, make sure to bring some entertainment if the water is too cold to swim in the pool or the weather turns sour. Maybe a book or some board games?
Also: if you want food in the late afternoon, make sure you bring some snacks as there is a limited selection available.