We had a quick overnight stay to be close to fashion place mall. The location has a lot of food around and was safe. My only small dislike was how small the pool and hot tub were.
Staff was friendly and everything was updated and clean.
TTY shortcakeThe hotel is situated at a beautiful village with Christmas lighting. Staff are helpful and friendly, the room was clean and very spacious. Breakfast was a bonus and the view was spectacular as a backdrop. Overall very comfortable stay and one of the best!
ผผู้ใช้ไม่ระบุชื่อCheck in was Awesome, Front desk was very cheerful and friendly, cookies were offered and so was a water bottle. The room was very nice and clean.
ผผู้เข้าพักOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
ผผู้เข้าพักWhen we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view.
The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.
ZZIJIEโรงแรมในย่านเมือง Salt Lake คุ้มค่า เหมาะสําหรับคนเดินทาง ที่จอดรถสะดวกมีปั๊มน้ํามันให้เลือกเยอะ ใกล้ๆ กัน แต่เมือง Salt Lake เป็นสถานที่ที่สะอาดมากจริงๆ