KKateI only speak English and the family were so patient in using translation apps. They were very kind in picking me up from the bus station (arranged by previous hotel) , had a fabulous hot shower and got a delicious dinner. Up early and with a lift to the caves had a lovely quiet visit. So kind, very much appreciated. Only slight difficulty for me was the firm bed, but I was able to make it work using a spare quilt as padding. Would stay again.
โรงแรมใน Mingsha Mountain and Crescent Moon Spring, ตุนหวง
ราคาต่อคืนเริ่มต้น:KRW 74,252
8.9/10
JJessica MellicaUnfortunately my experience wasn't good. Hot water didn't work, it was only warm. I did it in the afternoon anyway but ny boyfriend waited untill 11pm.
Elettronic key of our room never worked. We always had to call someone to open our room.
About water problem they said there was an issue in all the hotel and they can fix it the next morning.
We could not find a standard queen bed room, they have queen room just very expensive and for cheaper price they have only twin rooms.
We paied a full amount for the night we staied but we didn't have full 100% service we should receive from the booking. They suggest us a refund to change hotel but it was so late and we are travelling with bicycles, after a ride of 150km we were too tired to move in another location during the dark at 10pm. We just needed a hot shower and a bed to sleep.
Finally we received a 100 cny caution back, and the next morning ladies at reception gave us 6 small bottle of water to apologize.
I'm really upset about nobody advise us about water issue during check in, so there was still time to move in another accomodation, especially for elettronic key, I can't understand why it's never worked. Be carefull for next booking about rooms at 5th level. I don't know if it's a problem only for foreign people or for everyone. Room price list are very expensive so, I think they have not a bad service.
Unfortunately it's the first time during my 32 years happened this, especially during my 27 days in China, all the issue where always well reserved. This time my experience was really stressful, I don't feel like to recommended it and I hope never happen again to other travelers.
Thank you anyway.
ผผู้เข้าพักI arrived at the hotel around four in the morning, exhausted and with tempered expectations after a major flight delay. To my great surprise, the staff had patiently waited for me despite the ungodly hour. Everything was prepared, and the check-in proceeded smoothly and professionally, without any trace of impatience or reluctance. This attentiveness and consideration from the very first contact set the tone for my entire stay.
The room far exceeded my expectations. Not only was it exceptionally comfortable, but it also offered that rare standard where price and quality stand in a remarkable relationship to one another. The cleanliness was impeccable, the furnishings tasteful and thoughtfully arranged – one could sense genuine care in every detail.
The breakfast deserves special mention: an abundant selection offered both traditional Chinese dishes and European options for Western palates. The quality of the food was consistently high, freshly prepared and lovingly presented. It was evident that international guests' needs are genuinely considered here, without sacrificing local authenticity.
What truly distinguishes this hotel, however, is its staff. The friendliness and attentiveness with which one is received and cared for goes far beyond the usual service level. This is the kind of hospitality that doesn't feel forced, but springs from genuine warmth.
For anyone visiting Dunhuang – whether following in the footsteps of the Silk Road or exploring the breathtaking Mogao Grottoes – I can wholeheartedly recommend this hotel. It not only provides an excellent base for exploration, but becomes itself a positive part of the travel experience.
KKeng TWe stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.