The room was super clean and no smells. Everything felt new and well maintained. For the price, it feels pretty unbeatable. Would definitely stay there again.
The hotel service crew was very friendly and kept asking us if we need any assistance to anything. Breakfast was decent and they have coffee and cookies throughout the day. Location is near accessible through Uber and near to major stores and downtown.
KKatherineThe Sandcastle overall was a great place to stay and we may return again in the future. I was very frustrated however that there was zero advisory that the Sandcastle was under construction. We arrived around 3:30pm on Saturday and it was very noisy in our room until about 7pm. After driving to the coast we had wanted to take a nap before dinner but that was not possible. With having higher rates on the weekends, I am very disappointed that they don't wait until during the week to do construction. We paid over $200 a night, where as during the week there are rates as low as $90. Other than the construction, our room was very nice. We enjoyed the ocean front view and fireplace in our room.
VVictoria PunzalanStayed overnight to finally see the Oregon caves. It was the perfect stop from Sacramento. Th lobby was clean and staff was welcoming.
We arrived past 8 pm and was happy that they had hot water for tea and regular and decaffeinated coffee around the clock.
I can’t say anything about breakfast since we slept through it.
Our room was surprisingly spacious, linens were nice and clean. The room had a TV, refrigerator, microwave, coffee maker and a safe.
There were face, hand and bath towels as well as shampoo, conditioner, lotion, shower gel and hand soap.
Definitely one I will go back to should I need to stay overnight in the area.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
ผผู้เข้าพักThis was the third stay over a 10 year time span. Every stay the hotel has been friendly, and clean. This time was no different. However, to my surprise there was an added parking fee of $29 per night. This caught me as odd since our previous stays had not charged for this convenience. Going from free to $29 seemed rather obnoxious. The person at checkin pointed out the small print in the reservation that stated the upcharge for parking. I have to admit I didn’t even look for that as I hadn’t been charged for parking the previous stays. Lesson learned.