The hotel is close to the airport, so the noice from flights can be bothersome for someone who is light sleeper like my husband. Also, I did not know that if i book through trip.com, i don’t get to enjoy my hilton honors benefits, which is surprising. I do generally book through agency for business travel and this is never a problem
When we were arriving, we didn’t have navigation so it was wonderful to see the big sign from the road. Check in is also 24hrs which really helped us as we were arriving late. The room had everything we needed and included 3 power points under the table lamps. It would’ve been nice to have brighter lights as it was a bit dim but the lamps helped to focus the lighting. All the staff and housekeeping were friendly but I wished the front desk had more knowledge for overseas travellers.
It’s also conveniently located near a shopping area. We got our traveller eSIM cards from the nearby AT&T store. I didn’t get to use the amenities.
Overall a very nice hotel for its location, services and room size/setup. Everything is new of this hotel. Free breakfast including non-dairy beverages are very nice. I had an unusual surprise to find used towels hidden in the under the sink cabinet by previous guests (not the hotel’s fault, who would know your guests hid towels under the sink). I also had an unusual surprise to find one side of my clean looking pillowcase smelled like old oil (probably essential oil that couldn’t be completely washed off). I would stay again.
Ik ben zeer tevreden over mijn ontvangst bij binnenkomst. Shuttle service vanuit het vliegveld naar het hotel. Het personeel was vriendelijk en behulpzaam, wat mij meteen een goede eerste indruk gaf. Ook de roomservice was uitstekenden het personeel in het restaurant verdient een extra compliment-vooral Gita, die met haar gastvrijheid en professionaliteit mijn verblijf nog aangenamer maakte. Het was een geweldige ervaring. Voor mijn volgende reis kies ik zeker weer voor dit hotel!
Gr, Sheila
The room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.
ดีมาก
109 รีวิว
8.5/10
ราคาเริ่มต้น
DKK 718
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสระว่ายน้ำในแมริแลนด์
รีวิวล่าสุดสำหรับโรงแรมในแมริแลนด์
ดูทั้งหมด
9.3/10
ยอดเยี่ยม
ผผู้เข้าพักWhen we were arriving, we didn’t have navigation so it was wonderful to see the big sign from the road. Check in is also 24hrs which really helped us as we were arriving late. The room had everything we needed and included 3 power points under the table lamps. It would’ve been nice to have brighter lights as it was a bit dim but the lamps helped to focus the lighting. All the staff and housekeeping were friendly but I wished the front desk had more knowledge for overseas travellers.
It’s also conveniently located near a shopping area. We got our traveller eSIM cards from the nearby AT&T store. I didn’t get to use the amenities.
ผผู้เข้าพักTook the wife out of state for our 10 year anniversary. She was so excited to be staying at an Aloft again as we have in the past! We got into the room, my Flowers were there, which was great. We adjusted the AC to our comfort likings and 4 hours later after being at the beach, the temperature in the room was 78.
Called the front desk, they said there isn't anything they could do. Maintenance checked the panel and all is fine but our room was above the indoor pool. The pool room was found to be 80+ degrees but no one agreed to trying to lower the temperature of the pool room. Instead they suggested we open the balcony door and give us a box fan.
The outdoor temps were in the upper 80s low 90s. There was a hint of a breeze but when the box fan was dropped off, we came back from dinner and it was tolerable with the door closed. No check up from management, the staff was quite short with our concerns and requests.
Overall the stay was amazing but disappointing
ผผู้เข้าพักThe room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.
ผผู้เข้าพัก4일을 묵었는데 1일만 룸클리닝을 하고 amenities도 한번만 교체해주었음. 호텔 정책이 그렇다는데 2일에 한번만 룸 청소를 하고 물이나 치약 치솔 등은 없음. 특히 3명이 예약했지만 방에는 2명분의 amenities 만 제공되었음. 방에 생수가 없어 매번 카운터에 요청해야 주고 있어 불편했음.
주차는 유료주차장에 파킹해야하는데 바로앞의 public parking lot에 저녁때 입차하고 아침에 나왔는데 70달러가 나왔음. 배보다 배꼽이 더 커서 부담이되었음
TTrishI was only there from around 10pm until 7am so I didn't get a lot of time to really rate it. But my room was super clean and it was very comfortable. I could open the window which I really love being able to do and meant I could turn off the fan/air conditioning ... which was a good thing also because it was an old and pretty noisy unit. I would have liked more light in the bathroom. It had a microwave, coffee maker, iron and ironing board. The breakfast was surprisingly good with nice bacon, potatoes and tasty eggs, juice, pastry options. It was only around 20 mins from downtown Baltimore. All the staff I dealt with were friendly. I would stay there again.
ผผู้เข้าพักI always love staying at Best Western Plus, well one down fall is every time someone closes their room door you hear it in your room so you'll be up early , well it's annoying so that means you are up by 7am unless you're a hard sleeper. Good thing I get up early.
The decor is updated ✅
The front staff is great ✅
House keeping is great ✅ mm
The breakfast is pretty good the only thing with that is they barely make enough where they may have to go back and make a few items and the gentleman and the woman that works that area act like they paid for the food they will sometimes stand there and watch what you're doing... Like geez let me breathe