Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
The place was lovely to stay at and you already have access to the pool which is lovely touch! When we arrived, there was food plates still outside of our room from previous guests but this was soon resolved. Overall, the hotel was lovely!
Located in the center of Solihull, bars, pubs, and shopping areas are all within walking distance. The parking lot is large enough, the amenities are good, and the breakfast, kitchen, and bar are all of excellent quality.
Another fantastic stay at the Hyatt Birmingham. The service from all of the staff was exemplary, kudos to the restaurant manager at breakfast who always ensures his team delivers the very best. This is the only hotel to stay at in Birmingham
Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.
ผผู้เข้าพักOverall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.