Having visited previously we were very much looking forward to spending 2 nights at The Feversham Arms. We were disappointed to see how tired the venue looked on the outside the sun was shining and we looked forward to spending the afternoon having lunch by the pool and Soaking up the sun.
The service was below par and the food was average despite being quite heavily priced. There wasn’t enough seats to accommodate the guests who all obviously wanted to do the same thing. The pool area had uplifted flags with weeds growing and the pool is in desperate need of repair. Having visited previously and been treated with kind and courteous staff I was disheartened by the attitude of some of the service staff, especially in the spa area and the alfresco dining area.
We booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.
ผผู้เข้าพักPerfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
ผผู้เข้าพักNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
NNilpThe hotel stay was really peaceful and quiet, very clean and spacious big room and space. The food was delicious and the waiters were so helpful and friendly. The staff helped us and gave a free chocolate box for my friend's birthday party.
ผผู้เข้าพักLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.