Very comfortable stay. We arrived on 4 April. Greeted by a most helpful, friendly and polite receptionist. Location perfect, bus to York city centre was across the road from the hotel and ran every 10 minutes up to 11pm. The room was extremely comfortable with a comfortable bed, black out blind and the shower was very powerful. Breakfast was cooked to order with a variety of cereals fruit and pastries also available. It was a delicious breakfast and again the staff were very polite, efficient and friendly. I would most definitely stay here again.
ผผู้เข้าพักWe were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
ผผู้เข้าพักIncredible hotel with the friendliest staff! The room was immaculate with a very comfy bed, service from all staff was faultless, and location is just a short walk from the city centre. I would recommend this hotel to anybody staying in York, whether for business or pleasure!
ผผู้เข้าพักNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
ผผู้เข้าพักLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.