Conveniently located for the shops and convention centre. The room was pretty basic, but was clean and was all I required. Staff were friendly and helpful, I was able to store my luggage an hour before check in, and again after checking out, so I could have a walk around before getting my train.
The hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
Lovely well kept room with WiFi too which was a bonus and had 3 lovely nights there and all the staff at hotel were very nice and friendly and very helpful to me too which impressed me the most
Safestay in York is an excellent place to stay, especially if you arrive by train. It is a few minutes' walk from the station, and also very close to all the major attractions.
We stayed in a room in the basement, and although it was not luxurious, it had everything we needed. The room was spacious and clean, and the bed was comfortable. There was a dehumidifier in the room, so no moldy, damp smell. Even though it was freezing outside, the radiator kept the room warm enough.
The bathroom is quite small, though, and no bath mat was supplied for when you step out of the shower. The water in the shower did not get hot enough - it stayed lukewarm.
The breakfast was good value for money, but it could get quite noisy when there were large groups of people. I also saw people taking all the fruit and extra yoghurts and croissants for 'takeaways'.
The staff were friendly and very helpful.
All in all it was a great place to stay and I would recommend it to anyone.
Overnight stay in Harrogate, hotel in a great location within easy walking distance of the town centre for shopping, dining etc. We opted of a king room which was very spacious with a huge bed. Breakfast had a great selection of food to choose from and the full English was excellent. Would definitely stay at this hotel again and would highly recommend it to anyone visiting the area.
An excellent 'home from home' stay and a great location. It's a short walk to the North Yorkshire Moors Steam Railway.
A warm friendly welcome on arrival and we were shown immediately to our room.
Our room (No6) has a great view and is spacious and bright. The bed was comfortable as were the pillows. Tea & Coffee making facilities along with biscuits were appreciated.
The ensuite bathroom was spacious too and had complimentary toiletries.
The breakfast was lovely, so many choices to pick and the portions were generous.
A great place to stay!!
ผผู้เข้าพักGood sized double room and bathroom.
Generally all was as expected, and although housekeeping did not come in to refresh supplies, I could easily obtain more teabags etc in the reception area.
I was surprised there was no bath mat, thus the bathroom floor became quite wet unnecessarily.
The staff were all very friendly and welcoming and I would recommend this hotel for it’s location.
ผผู้เข้าพักOn the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.
ผผู้เข้าพักBeautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.
ผผู้เข้าพักNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
ผผู้เข้าพักStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
ผผู้เข้าพักConveniently located for the shops and convention centre. The room was pretty basic, but was clean and was all I required. Staff were friendly and helpful, I was able to store my luggage an hour before check in, and again after checking out, so I could have a walk around before getting my train.