Generally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.
Nice hotel, well positioned for the Girnar mountain rope way & Junagadh fort.
Cavernous dining hall with good buffet. Public areas cleaning could be a bit better
Friendly staff and good service. Restaurant had great food, wonderful couce and varity to choose from and tasty. Peaceful environment and well organised .
Ssamuel eelGenerally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
ผผู้เข้าพักHouse of MG is an oasis in the midst of a bustling lively city scape.
The unique design aspects, and cultural adaptations integrated into the smallest of details was truly impressive. We had a memorable visit and would highly recommend this property to anyone seeking a boutique heritage experience.
Working for 30 years in top luxury hotel properties in N.A., and Asia, I recognize this property as a special destination.
The team was friendly, engaging and helpful.
SSamantha Allison De CostaThe hotel is strategically located. Facilities is great and service is good. Value for money.
Enjoyed myself very much during my stay.
SShannen0305Best hotel I’ve ever stayed at. The hotel staff even remember my coffee order from yesterday. And when I went to the gym the staff offered me to turn on the sauna and steam in advance. I feel so welcomed by every single staff in this hotel.
And it cost only 120 per night includes breakfast and lounge that offer two time slot of snacks day.
Dev and Solu are the best manager and staff I’ve ever met. So friendly and thoughtful.
Thank you Solu for remembering my order and room number.