Me and my partner had a fab time here a wee confusion with the room when we checked in but receptionist solved it like a pro.
Great for Outdoor or just a relaxing time away. We had breakfast included and we loved all the Scottish selections. Would recommend for couples especially.
We had a sea view room which had a great view, but the windows were so dirty and cobwebs in the corners that it actually spoiled that for us. The staff and service they provided was excellent, but however I expected a wider variety of meals but the menu was very limited. It was nice to sit at the tables provided outside when having drinks, but again the metal railings at the tables had a lot of chipped and flaked paint and made the hotel look rather run down. The dining rooms and all the seating areas with lovely leather chairs was very nice on the ground floor, but moving up the stairs there was black tape holding the red tartan carpet together, our room actually had small nails holding the wallpaper on the walls. It all looked great online ,but close up it was rather tired.
Loch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment.
Trip.com left a sour taste in my mouth
Annoyed
Gordon McDonald
ผผู้เข้าพักComplete mixed bag, starting with the good. The location is perfect, the bed is very large and comfortable and the staff are excellent - accommodating & attentive - your staff are a real credit to your business
Unfortunately the 'refurb' & general level of cleanliness let's this down, our bathroom had remnants of the soap / shampoo holders being drilled into the wall all over the shower floor, the same with the radiators. The extractor doesn't work and the light switches are upside down - almost like the snagging list hasn't been completed. We were looking forward to using the pool at the sister hotel but unfortunately it was closed which was disappointing. We had a drink in the bar but honestly, couldn't finish it, it was like the taps hadn't been cleaned, really wasn't good.
It's such a shame as it could be an excellent hotel, it just needs a bit more TLC and attention to detail from the owners. We stayed for NYE and all other hotels in the area were packed, it was unfortunately easy to see why.
ผผู้เข้าพักVery Disappointing Stay
I booked this stay after seeing it recommended on TikTok, but unfortunately it didn’t live up to the hype. It also wasn’t in the centre of town, which made getting around less convenient than expected. The mattress was so soft it felt like I was being swallowed by it, making it really uncomfortable to sleep. The room itself was extremely hot — even after turning off the radiator it was still warm, and the only way to cool it down was by opening the window. That would’ve been fine, except the noise from the spa pumps ran all night and made it difficult to rest. We must have been given an older room because it looked nothing like the pictures we saw on TikTok.
Parking was valet-only and cost £25, which felt excessive. On a positive note, the room was clean, but it was also quite small and definitely in need of an update.
Overall, not the relaxing experience I was hoping for.
ผผู้เข้าพักWe had a sea view room which had a great view, but the windows were so dirty and cobwebs in the corners that it actually spoiled that for us. The staff and service they provided was excellent, but however I expected a wider variety of meals but the menu was very limited. It was nice to sit at the tables provided outside when having drinks, but again the metal railings at the tables had a lot of chipped and flaked paint and made the hotel look rather run down. The dining rooms and all the seating areas with lovely leather chairs was very nice on the ground floor, but moving up the stairs there was black tape holding the red tartan carpet together, our room actually had small nails holding the wallpaper on the walls. It all looked great online ,but close up it was rather tired.
PPHYO PHYO WAI YANG YINGWe booked 2 rooms 1 night last minute booking. I got Junior suite for me & my husband. Room is very spacious for UK standard, sea view is very beautiful Seaview. The hotel has lift thats very good for travelers with many luggages.The room is a little cold so we switched on spare small heater which is warm enough. Their specialist amenities are very good. Whisky Honey. Oh.our room door isn't working, that's pretty scary.
LLishBMe and my partner had a fab time here a wee confusion with the room when we checked in but receptionist solved it like a pro.
Great for Outdoor or just a relaxing time away. We had breakfast included and we loved all the Scottish selections. Would recommend for couples especially.
HHeong Siew YinIt is very centrally located with Tesco, M n S big supermarkets just round the corner 5 minutes walk away. Some Car park spaces in front good for free parking after 6 pm to 9 am. For cheapest whole day parking, 7.50 pound can be found near the ferry pier, about 7 mins walk from hotel. Easy access to all restaurants.
Reception is within the bar in Ranald Hotel with manned staff until 11pm.
Cons in room, water shower not consistent in temperature, no washing machine and room lightings can feel too dark. But maybe a lot of lightings in that area are like that…
But all in all will recommend. Comfortable.
ผผู้เข้าพักLoch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment.
Trip.com left a sour taste in my mouth
Annoyed
Gordon McDonald
PPHYO PHYO WAI YANG YINGThis is very small botique hotel, didn't look impressive front the entrance outside hotel. The moment we went in, it is really cozy & we were greeted by very warming in house manager & booked dinner table as well. We enjoyed their breakfast and as well as dinner, very good quality. Our concern is this hotel doesn't have lift.