Das Hotel hat bessere Tage gesehen. Das erste Zimmer, mit Gartenblick gebucht, war schlimm. Der Blick ging direkt auf eine Wand mit Wasserrohren und anderen Kabeln. Es gab kein Licht am Bett und nur im Bad Steckdosen. Die Wände waren dünn wie Papier. Das sind nur einige Punkte, ich könnte mehr aufführen. Nach einer Beschwerde habe ich ein Upgrade bekommen, Zimmer mit Poolblick. Das Zimmer war deutlich besser. Das Essen war lecker, die Auswahl aber beschränkt und einfach. Das Frühstück war ein Auswahl aus dem Tipico oder Obst und Pancakes, keine Variationen an den Tagen.
Bis auf eine der Personen an der Rezeption, die wirklich unangenehm war, waren alle anderen sehr nett und bemüht.
Нам очень понравился этот отель на берегу тихого океана. В ресторане питание очень вкусное и разнообразное, в баре у бассейна очень хорошие бургеры! Мы ездили на экскурсию в национальный парк, но не видели ни каких животных, в отличие от территории гостинцы, там мы увидели много игуан, огромных красочных попугаев, белок и коати! Сказочные закаты!!! И каждый день на пляже можно видеть, как выпускают маленьких черепашек в океан!!! Номера конечно немного старые, но это не огорчило наш отдых.
ผผู้เข้าพักBeautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.
ผผู้เข้าพักHotel muy bien situado justo a la entrada del parque Manuel Antonio (escasos 100m). Puedes disfrutar de las instalaciones del hotel el faro, lo que hace que la experiencia sea aún mejor. Los empleados del hotel son muy atentos y amables
AAntenor Jr.Otherwise amazing hotel plagued by rude staff and tour buses. First, this a hotel is used by Americans in bus tours - expect hundreds of them any given time. Second, the staff is incredibly rude. We had an issue with our keys and the reception employee, Ana Belen, refused to help us or even try to understand the issue. TV turned up by itself in the middle of the night. The toilet flush situation is terrible, there is simply no pressure. The good thing, hotel is nearby the Cloud Reserve, breakfast is good and pool looks good.
ผผู้เข้าพักJaco really isn’t for families anymore. The hotel shows a picture that it is next to an empty plot: Well that is a 20 story building now. Some AC units are too old, making very loud vibrations.
We had 2 cockroaches in the room despite closed windows.
If you need to be in Jaco, check out the hotel on the other side of the creek. If you have a choice, drive a couple more kilometres to a nicer village.
GGabrielAmazing hotel that is perfectly located in Santa Teresa. It is very clean, the room was huge and the pool is really relaxing. Daily breakfast is delicious and the staff are very helpful. Also there is a nice library to pick books out of.
Amazing value for money, I will certainly be returning.