ผผู้เข้าพักAn absolutely stunning place with great service. It boasts stunning views over the sea. the food is great and the Spa is excellent. Special shout out to Soumaya in the Spa, she’s terrific
ผผู้เข้าพักРасположение отличное, завтраки однообразные каждый день одно и то же, обслуживание на 4, в целом все доброжелательные, если отдыхать одному то нормально, но если семья с детьми то наверное будет не комфортно
ผผู้เข้าพักFood options at breakfast and dinner were decent. We are glad we went for the half board option. Desserts were really nice. Free access to indoor heated pools were really good and jacuzzi. Great view from our bedroom with two balconies.
ATM and money exchange was available at the hotel.
Corner shops and food shops also nearby. Evening entertainment bit loud. Beautiful view of seafront and walkable to beach with unlimited drinks.
Spacious rooms and quiet. Sadly bedsheets were dirty did request for them to be changed but were still bubbly and very uncomfortable to sleep in. Pillows were too soft. Carpets a bit run down in hotel and smell of cigarettes in corridors. Requested iron three times and didnt get it till next day. Any additional water bottles for the room we were told had an extra charge. Decent hotel for a short stay.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?