Mi sentimiento es agridulce.
Es obvio, que como turistas europeos, muchas cosas de hoteles en china nos chocan mucho.
Pero ya he recorrido mucha china como para que me sorprendan. El problema, es que el precio, para ser Changsha y estar en un edificio donde el 30% de las habitaciones son vertederos o lugares abandonados, pues no se corresponde con lo que piden.
Advertencias para turistas internacionales:
El WC inteligente, es poco inteligente. Esto es común en china, por que por legislación (creo) los hoteles que no tienen cierto estándar de higiene no pueden tener WC con videt. Pero ponen uno con aro calefactable para poner en trip “smart toilet”, pero esto, es tipico de china.
La limpieza, cuando llegamos, era muy deficiente, la habitación tenia mucho polvo y plumas, pero el staff del hotel se comportó muy bien. Nos ofrecieron devolvernos el dinero o limpiar. Optamos por limpiar.
Y me alegro, por que las vistas, la bañera y la ubicación, son muy buenas.
Respecto a las instalaciones: están descuidadas, tipico de china, con paredes pintadas a parches y agujeros etc. de nuevo, es increible que taparon el agujero con un papel. No es perfecto, pero nos hizo sentir más cómodos y atendidos.
Todo eso está bien, por que es un hotel medio/alto en china.
Pero el precio entonces, es un engaño. Cobran como si fuera un hotel de excelente cuidado, limpieza, servicios e instalaciones, y no lo es.
Respecto a la habitación en si: tuvimos dos, son bonitas,pero ambas, están más orientadas a una noche de pareja o de amigos, por que para una estancia larga son un poco incomodas al no tener cajones, un armario o un lugar donde organizar tus pertenencias.
Sin embargo tienen lavadora secadora, lo que da a entender que están preparados para eso.
Lo recomiendo? Pues si, pero pienso que el precio para lo que ofrecen, es alto.
En cualquier caso, el personal es atento. Y las habitaciones bonitas.
Here's an even more detailed hotel review:
”We had an absolutely fantastic stay at this hotel! The room was immaculately clean, comfortable, and had a stunning view of the river. The bed was plush and inviting, and the amenities in the room, such as the luxurious toiletries and comfortable robes, were a lovely touch.
The staff were incredibly friendly, helpful, and went above and beyond to make our stay special.
We also loved the hotel's location, which was perfect for exploring the city. There were plenty of great restaurants, shops, and attractions within walking distance, and the hotel's proximity to public transportation made it easy to get around.
Overall, we were thoroughly impressed with our stay and would highly recommend this hotel to anyone looking for a great experience. The combination of comfortable rooms, excellent service, and fantastic amenities made for a truly unforgettable stay. Can't wait to come back!”
CClinomaniac LyeLove our stay! This homestay provided far beyond the basic listed services and truly made our trip to Zhangjiajie memorable.
- before our arrival, we already felt the warmth and genuine hospitality.They patiently dialogued with us to plan how best to maximise our time during our 5D4N stay with them, and even considered the days after as we are moving to another homestay. They thoughtfully introduced and mapped out local attractions, helping us make the most of our trip.
- We appreciated their transparency when sharing their offerings and discounted rates, giving us space to compare without pressure. This gave us peace of mind even before checking in.
- One of the biggest highlights was how the homestay helped bridge the transportation gap. Despite the secluded location, they arranged reliable partner drivers who charged us at very competitive Didi rates, making travel easy and affordable without needing to worry about timing.
- We also loved the friendly dogs and cat around the homestay. They brought so much joy and warmth, and playing with them became part of our daily routine.
A special shoutout to Butler Jiang (将), who truly went above and beyond.
- Upon arrival, he noticed we had caught a cold and politely ask if he could prepare herbal tea for us. This became our daily comfort drink throughout the stay. We even felt shy asking for it so often, but he and the team kindly reminded us it was part of their care.
- One unforgettable moment was during a heavy downpour. With the road under government maintenance, access to the homestay became extra challenging for that day. Butler Jiang appeared with multiple umbrellas and a buggy (not something we had seen before!). Since cars couldn’t reach the homestay directly, he walked down to escort guests personally—soaked in rain but making sure each of us stayed dry. When we got on the buggy, we realized he had even opened umbrellas to keep the seats dry. We were deeply touched by his dedication. Upon returning, we were greeted by a joyful gathering of guests enjoying a mini party at the pavilion—a sight that perfectly captured the warmth and spirit of this homestay.
Another shoutout to their partnering driver sun (孙):
- After we moved to our second homestay, we once got stranded by the roadside because of Didi GPS error that made it difficult for a ride-hailing driver to locate the place. The only option offered by our then homestay was to dropped us at the base of a mountain, where we waited over 15 minutes with no success. Luckily, driver sun from Celestial Valley Homestay recognized us and offered us a ride, so we followed him back to Celestial Valley, and were warmly welcomed again with complimentary tea and another chance to enjoy the view and play with the pets.
- driver sun also took on our business and brought us to the city and even took us on another round trip to a faraway attraction. We were no longer guests at that point, yet the hospitality continued. We were truly thankful for the extended service and kindness.
This homestay gave us more than just a place to stay—it offered warmth, care, and unforgettable memories. It's this genuine hospitality that makes Celestial Valley such a rare gem.
Highly recommended for anyone looking for heartfelt service, breathtaking views and a true home away from home.
JJola VangGreat location! We really loved the hospitality and the landscape here. Warm and friendly. Feels like a family.
From the moment I arrived, the warm hospitality of the staff made me feel right at home. They were incredibly accommodating, offering a seamless pick-up and drop-off service to the South Entry of the national forest, which was a huge convenience for exploring the stunning surroundings.
The rooms were spacious and well-appointed, providing a perfect retreat after a day of adventure. I appreciated the thoughtful amenities, including high-quality toiletries that added a touch of luxury to my stay.
One of the highlights was the food. The hotel proudly serves local and organic dishes that are not only delicious but also showcase the rich flavors of the region. Every meal was a delightful experience, making it easy to enjoy the culinary culture of Zhangjiajie.
Additionally, the staff were more than willing to share information about activities in the area and assist with ticket purchases for attractions. Their knowledge and recommendations enhanced my visit significantly.
Overall, I highly recommend this Hotel for anyone looking to explore Zhangjiajie. The combination of spacious accommodations, warm hospitality, and delicious organic food makes it a must-visit destination. I can't wait to return!