the perfect remote place for onsen and sand bath relaxing treatment, fantastic rooms in Japanese style with all facility, great service twice daily, onsen bath with sea-side view at 5th floor of the hotel... restaurants and shops inside the hotel, bicycle available, restaurants and supermarkets in the near of the hotel, friendly hotel staff - just incedible nice and helpful !
This is the most expensive hotel I stay in my 8 days trip in Kagoshima, however, the quality of the hotel, whether in terms of the hardware or software, does not match with the price. The most astonishing thing is I was told I need to set the bed by myself as that is not included in the hotel service of my room type and I was never informed when I placed my booking.
Really beyond my understanding of the basic service of a proper hotel.
CCarrieChanThis is the most expensive hotel I stay in my 8 days trip in Kagoshima, however, the quality of the hotel, whether in terms of the hardware or software, does not match with the price. The most astonishing thing is I was told I need to set the bed by myself as that is not included in the hotel service of my room type and I was never informed when I placed my booking.
Really beyond my understanding of the basic service of a proper hotel.
AAmelita Babor OhishiI think I had been charge twice in my credit card for this booking since i had used my credit card when I booked this room,but then the hotel charge me again ¥6,560 uppon check in. I thought the amount will be return upon check out since trip.com advice me regarding this amount but I did not receive the amount after check out.Here is a proof of hotel payment that I made again upon check in
SStefanthe perfect remote place for onsen and sand bath relaxing treatment, fantastic rooms in Japanese style with all facility, great service twice daily, onsen bath with sea-side view at 5th floor of the hotel... restaurants and shops inside the hotel, bicycle available, restaurants and supermarkets in the near of the hotel, friendly hotel staff - just incedible nice and helpful !