Just an overnight stay, but surely a very relaxing and restful one. Very good service, very nice and cozy lobby. Room was clean and the bed very comfortable. Maybe a mini-fridge to keep water fresh during warm days would be necessary. Also, a bit disappointed of the closure of the rooftop bar due to weather, while there wasn't any actual concern related to this.
The hotel is excellent with breakfast, bedding, the bathroom. I hoped there was a coffee machine but hot chocolate made up for it. In the brealfast there was a fresh orange juice machine which I have never seen, it is quite popular.
Nous avons passé un excellent séjour.
L'espace détente avec la piscine et le sauna est un réel plus.
Le petit déjeuner est excellent avec beaucoup de choix.
Je recommande.
Location is great, just on the city center of the city. At the time I stayed, there happen to be a Christmas market just outside the hotel, since that is the big market place. Very cute. Totally would recommend for traveller's who are visiting the city. The hotel is chic, and is good value for money.
ดีมาก
76 รีวิว
8.0/10
ราคาเริ่มต้น
SGD 148
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในกร็องแต็สต์
รีวิวล่าสุดสำหรับโรงแรมในกร็องแต็สต์
ดูทั้งหมด
8,7/10
ดีมาก
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
AAmerica7146Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience.
The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression.
That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing.
We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned.
Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating.
In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.
ผผู้เข้าพักDit hotel is een perfecte uitvalsbasis voor een tussenstop,
Bij aankomst toont het hotel van buitenaf een verwaarloosde indruk ,maar binnen is dat zeker niet het geval, wij hadden een familiekamer en we hebben in Frankrijk nog nooit zo een grote kamer gehad ,de kamer is zeer groot en mooi ,alleen spijtig dat de gordijnen een armoedige uitstraling hebben en niet erg verduisterend zijn
Restaurant is een aanrader
Voor ons zeker voor herhaling vatbaar
MMiss Arielly Ribeirohôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !
BBahabasaranThe hotel is excellent with breakfast, bedding, the bathroom. I hoped there was a coffee machine but hot chocolate made up for it. In the brealfast there was a fresh orange juice machine which I have never seen, it is quite popular.
ผผู้เข้าพักI will recommend this hotel to everyone who will listen. I travel to Europe every 6 months. It was the first time I have been to Strasbourg and the 3rd time to France and I loved it. The most helpful and friendly staff absolutely wonderful place. The only disappointment was the gym, we are avid gym goers but we walked plenty to make up for it!!
DDinu26Just an overnight stay, but surely a very relaxing and restful one. Very good service, very nice and cozy lobby. Room was clean and the bed very comfortable. Maybe a mini-fridge to keep water fresh during warm days would be necessary. Also, a bit disappointed of the closure of the rooftop bar due to weather, while there wasn't any actual concern related to this.