โรงแรมที่มีสปาในกร็องแต็สต์ ฝรั่งเศส

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

This is the second time I have visited this hotel this year. The first time was in May and the second in December. I absolutely loved everything about the hotel the first time but the second time was a disaster. We were allocated the worst room in the hotel with a window that looked out onto a wall just a few feet away and the decor was rough and depressing. Thankfully they let us have a different room the following day but this should never have happened. There was a very brash tall lady who wore glasses on reception who was rude, ignorant and officious with me which spoiled my holiday. Restaurant staff, porters and housekeeping staff were great. We will never return I'm afraid. Gerry

Dit hotel is een perfecte uitvalsbasis voor een tussenstop, Bij aankomst toont het hotel van buitenaf een verwaarloosde indruk ,maar binnen is dat zeker niet het geval, wij hadden een familiekamer en we hebben in Frankrijk nog nooit zo een grote kamer gehad ,de kamer is zeer groot en mooi ,alleen spijtig dat de gordijnen een armoedige uitstraling hebben en niet erg verduisterend zijn  Restaurant is een aanrader  Voor ons zeker voor herhaling vatbaar 

ฉันได้ยินมาว่าที่พักเป็นแบบอพาร์ตเมนต์ จึงไม่ได้คาดหวังอะไรมาก แต่ที่นี่สะอาด มีสิ่งอำนวยความสะดวกเหมือนโรงแรม และยังมีห้องครัวด้วย ทำให้เหมาะสำหรับครอบครัวมาก

hôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !

hotel was great! room is big enough to open two lugagges. shower was great, heated but the shower head doesnt stay in place, so you can only hold onto it while bathing. otherwise, use the rain shower. the shampoo and conditioner is quite drying and doesnt work well if you come from a more humid country. byo? theres a small supermarket nearby and area is quite walkable to the main tourist attractions. a mall nearby as well but didnt check that out. bedroom amenities are provided upon request. even though the ac didnt work at first but serviceman came by quickly to rectify. bed was comfy. tv casting doesnt work if youre looking to watch some shows. good stay though.

I like this hotel. It's like entering another world. The staff have a pleasant dress code, it has an original decoration style and vibe. I like the breakfast room with the music. You leave that hotel in a good mood. Otherwise room are spacious, clean. They have a rooftop terasse, spa and sauna which I did not use. Lobby area is cozy with the sofa and the vibe. Hotel is just located in the center of the city and next to a shopping cetmbter. The don't serve dinner it seems, but enough restaurant surrounding it. And for those coming by car, there are lots of public parking space or private parking lot. I would totally recommend

เราเดินทางไปตลาดคริสต์มาสในบริเวณใกล้เคียง เราแปลกใจที่พนักงานต้อนรับของโรงแรมรู้หลายภาษาและให้ความช่วยเหลือดีมาก พวกเขามอบกระเช้าขนมปังขิงเล็กน้อยจากภูมิภาคนี้และเครื่องดื่มต้อนรับสำหรับไวน์ผสมเครื่องเทศ ขอบคุณที่ทำให้การพักของเรารู้สึกเหมือนอยู่บ้าน!

Location is great just at front of the Cathedral. Rooms with the view are very small and the price is elevated as there are practically no other competitive hotels.Next time in Reims I consider to rent an apartment.