Location 5/5. Visibility of the hotel is terrible. Coming from the Bayi Memorial station, the hotel is not viable. The entrance is not Chongshan but a side lane. There is a small Ibis logo amongst number advertisements. The entrance is a small door to a lift. The front desk is on the 3rd floor but it's not marked on the lift. From the Bayi Metro station, pass McDonald's and it's the first lane after. If you pass the spherical bollards , you have passed it.
The room is aged.
Housekeeping 5/5. Front desk 3.5)5.
I was completely ‘WOW’ by the services and the cleanliness of my rooms during my stay at Shangri La Nanchang. The cleaners who cleaned my rooms were consistent in maintaining clean and sparkling surface top of my rooms. We were given connecting rooms (2713 & 2714) which made it easier for me to walk over to my children without stepping out of my room in my pyjamas. Manager Mr Hank Zhang ensured my stay was pleasant, convenient and enjoyable for me as he knew that I was staying there for 5D4N with my 3 children. Counter staff Ms Ava Li was friendly and professional in handling my request with thoughtful act and professionalism. Thank you to all the staff in Shangri La Nanchang for making my last lap of the China trip a pleasant, enjoyable and comfortable stay from 21 to 25 December 2024. I would strongly recommending EVERYONE to stay at Shangri La Nanchang. Lastly, the bell boy and traffic control staff were always helpful and friendly in treating every guest with respect. Well done Shangri La Nanchang for training all your staff with pride and respect. ❤️💪👍😊 You can watch the fountain dancing every night at 7pm to 7.15 pm and 8pm to 8.15 pm. 🎄
Rronnie simonUnfortunately, the hotel is like a building site outside. Lots of roadworks which are very noisy. There aren't proper pavements to be able to walk anywhere safely. The staff are very helpful. The room was comfortable, but the view was nothing to write home about. The name Garden Hotel is a little misleading too. There is a small patch of fake grass out the back of the hotel, with a few tables. Very disappointed by the Nanchang Garden Hotel.
NNadineisinshanghaiWe stayed for 3 days in this lovely hotel, the lady running the place was really nice and helped us organising trips in the Wuyuan area. From the terrace you have a great view of the village and can take great photos. The rooms are spacious and offer everything you need.
The lobby/ breakfast area has a lot of charme, since all the furniture is from another era and so the place just feels very original and homey. Even though on 2 of 3 days we were the only guests, we got a full buffet of delicious Chinese food for breakfast, including a good coffee.
The organised trips with Mister Yu were such a pleasure, he showed us the best spots in the area and was a really good driver.
XXiang_khushExceeded our expectations. Beautifully designed, exceptional concierge service, excellent amenities and areas to truly enjoy a staycation. Conveniently located in the bustling Sanbao street, eleme deliveries are also available and come right up to the room, the hot tub came with bath salts, mood lighting and really was worth every penny.
Standout features:
- Luxurious design
- Exceptional bed and pillows, best sleep in months
- Amazing hot tub
- Good quality bath products and toiletries
- Very cozy robes
- Spacious room
Few suggestions that could elevate this experience further:
- The tv does not have GiTV it has CRTV so English entertainment is unavailable on the projector unless you mirror your device and use a Chinese streaming app. International apps are not compatible.
- Room temp at night is quite warm since air conditioning is switched off during the winters, fans would be a relief
- Would’ve loved some chocolate placed on pillows for a honey suite
- The service is only in Chinese and restaurant closes at 4:30 pm unless you book a meal in advance
- There is no dairy creamer with the coffee only milk available in the restaurant on 1F
- Would’ve loved the projector in the hot tub area
- Xiao Du only understands Chinese and most room commands need her assistance, inconvenient if someone doesn’t speak the language
- Hard to find Didi Cabs to go anywhere but relatively easy to find cabs 2km away. (Very scenic walk or e-scooter)
10/10 recommended