The breakfast was great. The toast was great and the beds are soo comfortable.
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DDebra HThe front entry of hotel was nice- wow large seating area with tables and chairs and looked like a bar set up- not sure what they use that for.
Staff at check in lovely!
Large room, lots of place for luggage. Large bathroom. Ice maker in fridge. Nice couch which was also a hide a bed!
Carpet was light brown colour which shows every stain. Could I suggest a medium/ dark brown if you are thinking of replacing. I always take my shoes off at the door but guess things happen and the carpet gets dirty. Poor cleaning staff. I am sure the carpet was clean, like the room just stained. Oh well.
Staff were very nice . And apologized for the few items on the grab and go.
Web site said free breakfast for 4; but…. Grab and go breakfast but not much - granola bar, few small muffins, coffee, tea, hot chocolate. Some packs of instant oatmeal but guess you would have to use a coffee cup? No milk but coffee creamer.
The room was great and I would likely stay there again. For all hotels on your site it would be nice to know how to know or give a better indication of breakfast availability - the minimum that would constitute a minimum breakfast items provided or if not then no breakfast provided .
Thank you so much. 🙏
ผผู้เข้าพักWe ended up booking this place, but due to some car troubles we arrived late. I had called previously knowing that I would be late on arrival and making sure my reservation that I prepaid for would still be available. I was told by the receptionist that the room would be available upon my late arrival. When we arrived there was no one at the front desk to check us in and an attendant who helps maintain the property showed up. Apparently, the reservation was cancelled which made me upset. They had to call around and ask to instruct the attendant how to find my previous reservation and get me checked into a room, which took a while. The room was fine. It was nice they had a complimentary destination charger which you needed a code for in order to use.
HHeatherLovelyXoxoSqueaky bed. The main floor was a hot mess from
room construction, which i was able to hear in the am
and be woken up from.
there were used dryer sheets in the bedding, and pillow cases stuck in my sheets.
there was no maid to bring new materials
throughout my stay. 7/10.
i like the hotel and would stay again, although
some alterations needed.
EEmilyThe service was super friendly - we had our two small children at the free breakfast (amazing btw) and they gave us a bag of books to look through - each child got to take one home! Pool & hot tub were clean and we had it all to ourselves.
Big suite with two bedrooms, fold out couch for the kids and everyone had their own tv. Will definitely visit again.
ผผู้เข้าพักOverall a good stay. Parking in the ramp is a breeze. Downtown location is convenient. Staff were friendly and helpful. Enjoyed the complimentary bathroom amenities, they are different from the usual hotel stay. Tasteful decor.
The carpet in our room is worn and had a big stain. Bathroom tile could use a good steam as the grout is quite black.
ผผู้เข้าพักI love the americinn hotels. This was our first time at this location. Our king studio suite was the perfect amount of space for our family of 4. Only downfall was the fact that the little kid portion of the pool was slightly deeper than expected. Not a bad thing for our older child (4), just not ideal for younger or short children.