Check in was late and I had to wait for a few hours. It was raining and i wanted to walk around the area but my request for an umbrella was not met.
Breakfast was also a bit chaotic due to limited space. Selection was limited too.
Stayed during New Year. Check-in & check-out smooth, room clean and comfortable. River view memang cantik, highlight of the stay.
Only downside was breakfast buffet—quite crowded, limited staff, slower refills and had to find/share tables. Hopefully better planning during public holidays in the future.
Beautiful hotel in a fantastic location. Carpenter street, the waterfront, where nightly light shows (approx 15mins) are held and various historical buildings and sites are right at the doorstep of the hotel or within walking distance. There is also an excellent mall (Plaza Merdeka) is connected to the hotel which is a plus. Great service from all staff, thank you so much for making our stay so enjoyable
Excellent hotel in Sibu. We had to extend our stay and we enjoyed the room immensely, great breakfast and great views across the river. Soundproofed rooms and housekeeping every day - absolutely fabulous. Only one thing I’d say is they could offer Netflix as TV is just basic channels.
Stayed at the old wing (block where the main lobby is). Everything needs an upgrade. From the carpet to the doors of the cabinet and working desk, the power plugs on the wall, the phone, the bathroom with mould in the corners etc. it’s also always cold in the old wing. Slept without turning on the air con every night.
Breakfast was buffet style and had a good variety. But for me; the only thing that was good was the coffee machine. Maybe also because I’ve been to this city many times and I know there are a lot of good food just a few mins walk away.
Staff was great though. Housekeeping cleaned the bathtub rubber mat for me, brought water when asked and cafe staff were friendly and nice.
Many other hotel options in the city; I wouldn’t recommend this one.
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
ผผู้เข้าพักThe children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay.
The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play.
There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games.
The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :(
Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.
SSanty A.I chose Jinhold Hotel for a short trip to Miri, and it turned out to be a smart, no-fuss choice. Nestled in a quiet yet accessible neighbourhood, it offered the perfect balance of peace and convenience.
First Impressions & Location
The hotel makes a good first impression with its modern, clean exterior. Its location is a strong point. The Miri City Centre, Imperial Mall and the famous Waterfront are just a short ride away.
The Room: Compact & Comfortable
My Standard Room was compact but very well-designed. It had everything I needed:
· A supremely comfortable bed with quality linens.
· A powerful, quiet air-conditioner (a must in Miri's humidity).
· A large flat-screen TV with local and international channels.
· A clean, modern bathroom with an excellent hot rain shower.
· Thoughtful amenities like a ceiling fan, mini-fridge, electric kettle, and free bottled water.
Services & Facilities
The service here is efficient and friendly. The front desk staff were helpful fast with check-in/out.
· Free Wi-Fi: The internet was reliable and fast enough for video calls and streaming.
· Secure Parking: Available on-site, which was a major relief.
ผผู้เข้าพักNice stay at Damai Resort. Just the room a bit far up the hill and feel creepy at night. Breakfast is decent. Nothing much to see and enjoy at this hotel besides enjoying the view and walking on the beach
Nnorwan ahmadCheck in was late and I had to wait for a few hours. It was raining and i wanted to walk around the area but my request for an umbrella was not met.
Breakfast was also a bit chaotic due to limited space. Selection was limited too.
FFrances PhyleexiaThe checking-in was swift and efficient, thank you front desk staff of the day. :) We managed to check in a little after 2pm.
We were given a room at the corner (usually i don't prefer corner room but only found out after we went up).
First impression of the room - Room look clean and neat, but the odor from the room was not pleasant at all, I kept wondering is it because of our slippers? So i put all our slippers in the bathroom. When i lied on the bed, i found 2 short hair stucked at the pillow case. That's not the worst, the pillow, the blankets smells like 'wet-dog', so now i know where that unpleasant smell came from. It was cause the of the not fully dried cases and blankets! I was kinda angry, but i endured since it was only for a night.
Air-con was pleasantly cold, bathroom fully equipped, but they forgot to put toothbrushes but they sent over upon requested.
What i like on that floor was there wasn't mineral water bottles given like the previous room we stayed before at same hotel, instead they provided a Coway water dispenser and i love that as we can refill our own water bottles at anytime we stay there.
The hairdryer was not functioning after one use. Maybe because the coil got too hot at the first use.
The room overall is a very old room, it gives me the vibe of the old Santubong Resorts Hotel's room. Old wood, Old bedframe, Old chairs and table.
My suggestion would be to change the flooring to SPC Vinyl flooring, put some bright decoration like modern arts on the wall because it kinda look gloomy at scary at night. Hotel fridge is always not cold, i dunno why. And do remember to place the phone instruction and food menu because we have none of that, i was winging it when calling for toothbrush, luckily i got the number right.
Anyhow, there's Watson below the hotel to buy toiletries, if you want to; and Sugarbun restaurant to fill your belly, if you don't wanna order from the hotel.
Despite the old room i got, i would still stay in Hotel Simanggang for my next visit.
ผผู้เข้าพักThere was an issue with the air conditioner. Other than that, everything was good, but some rooms didn’t have a hair dryer or a fridge. However, I was impressed because the maintenance team asked if I wanted to change rooms and directly contacted the receptionist, who immediately allowed us to do so.