I checked in to Shangri-La Hotel in Fuzhou on 22 Oct. The experience was a pleasant & unforgettable one. I was greeted by Sarah when I checked in
She was very friendly and helpful to acede to my request. Upon knowing that I am allergic to smoke smell, she arranged for the highest floor for me. The room is super clean and very big. I would also like to comment on the sincere service of another front counter staff, Wade Fu. He always greeted the guest with warm smiles. He answered all my questions well and showed concern to my safety as I was travelling alone. He made me felt at home. The hotel is in a strategic location, with WuYi Square just 5-min walk away and the there are many eateries within walking distance. Tourist attration ,SanFang QiXiang, is just a short car-ride. My overall impression of the hotel is awesome. I'll certainlyl stay in Shangri-La Hotel when I next visit Fuzhou. 👍👍👍👍👍👍
We have had a very pleasant 3-day stay for the first time at this hotel. Most impressed with the very courteous and efficient customer service delivered by all the frontline staff.
We would like to highlight the excellent service rendered by their duty housekeeping staff named 郑惠川. She always greeted us with a pleasant smile.She has kept the room in tiptop condition throughput our stay and has promptly and effectively handled each and every request of ours. We were particularly touched by her one small gesture, as illustrated in the little note she sent us (attached). We would appreciate it if our compliments about 郑惠川could be conveyed to the hotel management.
We also noted the excellent location of the hotel in the old city of Quanzhou. Would strongly recommend the hotel for anyone who wish to explore the old city.
ผผู้เข้าพักI have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below.
1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room.
2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me.
3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant.
4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people.
5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities.
Please see my photos for evidence of my unpleasant stay.
The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.
JJ995LMy wife and I recently spent a few days at the Fuzhou Sanbaobindi Hotel for a much-needed getaway, and it was, without question, the best hotel experience we’ve ever had. Situated in the heart of Fuzhou’s historic Sanfang Qixiang district, the hotel was the perfect base for exploring the cultural treasures of old Fuzhou—all within easy walking distance, including access to the metro.
From the moment we stepped in, the experience was exceptional. We were warmly welcomed with traditional tea and snacks, and the check-in process was a breeze—under three minutes! Our room overlooked a beautifully manicured Chinese garden and perfectly balanced traditional design with modern comfort. Every detail in the room was spotless, showing a clear respect for the historical architecture.
The true highlight of our stay, however, was the level of care and hospitality provided by the staff, especially our guest services manager, Roy Huang. Roy went above and beyond, offering us night snacks and daily desserts and taking time to share insights into Fuzhou’s rich history and culture. Our conversations with him were a true pleasure—learning about the city’s architecture, the hotel’s own story, and even the local tea culture, which he introduced us to with great care and knowledge.
It’s rare to meet someone who makes you feel so genuinely welcome. Roy’s attention to detail and kindness transformed our stay into something extraordinary. We left Fuzhou with a much deeper appreciation for the city, and it was all thanks to the team at the Sanbaobindi Hotel.
If you’re looking for an authentic yet refined stay that captures the spirit of traditional Fuzhou, I couldn’t recommend the Sanbaobindi Hotel highly enough. A heartfelt thank you to Roy and the entire staff for making this trip truly unforgettable.
ผผู้ใช้ไม่ระบุชื่อI always stay this hotel whenever I visit Longyan and the service improved a lot since the first time I stayed here. Will definitely stay here again the next time when I visit Longyan again
SShirley.YStayed at haloyon villa for 2 nights and i must say the service was excellent! Was assigned the ecological twin room which was facing a construction site for the 1st night and the construction works started at 6am in the morning. I requested for a quieter room the next and the staff gave a free upgrade to garden twin room. The resort area is very pretty and theres buggy service to bring you to the reception or breakfast place. Breakfast buffet spread was good with a very nice environment. The hotel also helped us to secure impression da hong pao show tickets at a cheaper price and got us really good seats that was just beside the VIP seating area. The hotel staff was also very thoughtful and prepared a box of tea leaves for us for the inconvenience caused from having to switch room. Will definitely stay here again if i come to wuyi the next time.