I checked in to Shangri-La Hotel in Fuzhou on 22 Oct. The experience was a pleasant & unforgettable one. I was greeted by Sarah when I checked in
She was very friendly and helpful to acede to my request. Upon knowing that I am allergic to smoke smell, she arranged for the highest floor for me. The room is super clean and very big. I would also like to comment on the sincere service of another front counter staff, Wade Fu. He always greeted the guest with warm smiles. He answered all my questions well and showed concern to my safety as I was travelling alone. He made me felt at home. The hotel is in a strategic location, with WuYi Square just 5-min walk away and the there are many eateries within walking distance. Tourist attration ,SanFang QiXiang, is just a short car-ride. My overall impression of the hotel is awesome. I'll certainlyl stay in Shangri-La Hotel when I next visit Fuzhou. 👍👍👍👍👍👍
ผผู้เข้าพักI can’t say I’m a frequent guest of this hotel, but I’ve been coming to it for the past 3 years at least once a year. I have to say that I am a bit disappointed with the service. When I arrived at the hotel, I was very hungry, they used to have a menu for the room service in the room, now it was gone, I had to call them to ask someone to bring the menu to the room. I ordered the food at 10pm, at that time, the selection of items was very limited. Luckily my Chinese is good enough to get by, because almost nobody spoke English there. I understand it’s not mandatory to have a full English speaking staff, but I think at least one person per shift should be able to speak some English in case someone needs it.
Another point that needs improvement was the gym. Objects were unorganized, it looked abandoned.
Besides all of this, when I come back, I might give this hotel another chance, the rooms are clean, the location is good and I am usually someone who’s loyal to brands.
EEric19911991We had a wonderful stay and truly enjoyed every moment here. The hotel was spotlessly clean, and the view was absolutely beautiful, especially looking out toward the beach—it was exactly as shown and completely worth it 🌊✨
The place is very kid-friendly, which made our stay even more comfortable as a family. The service was outstanding—thoughtful, attentive, and genuinely caring. A special highlight was the afternoon tea and evening snacks thoughtfully placed on our door handle. It was such a lovely surprise and really showed how much attention the team puts into small details. We absolutely loved this thoughtful touch 💛
Although the weather wasn’t very favorable during our stay, we still enjoyed relaxing by the window, taking in the sea view, and feeling the calm atmosphere. Even on a cloudy day, the experience was peaceful and enjoyable.
Breakfast was another big plus—delicious, satisfying, and generous, leaving us happily full and ready for the day 😄
Overall, this stay exceeded our expectations. Highly recommended for families and anyone looking for comfort, great service, and a beautiful seaside experience. We truly appreciate the care and effort from the entire team and would love to visit again!
ผผู้เข้าพักWe have been in 2 other countries in asia before, but this was by far our best hotel! We stayed with family and where immediately greeted with a warm cup of tea.
We had a lot of questions to begin with and needed a driver for the rest of our trip, and the cordial service manager was so helpful and she even organized an all inclusive driver for us.
Also Linda & Ashley from the hotel team helped us to the maximum extend and even stayed in contact with us via wechat, even though we already left Fuzhou, just to make sure that our trip is going smoothly and we can enjoy a great time in beautiful China. It is just excellent and outstanding service!
The hotel itself is located directly on the west side of the UNESCO world heritage site of Sanfang Qixiang and when you turn right after exiting the main lobby you enter the site. The hotel is built in the same style and flair of Sanfang Qixiang ”The Beverly Hills of China” and has a lot of ambiance and elegance to it.
Thanks to the 24/7 reception I was even able to get two ice packs for my swollen foot late at night
There is also a coffee machine in the lobby that serves great coffee and tea and infused water and the breakfast is one floor down and has tasty vegetarian buffet. Also in the room you are greated with a tea set and a plate of fresh fruits local to the region. We were even able to send post cards from the hotel reception. Just a stellar experience!
If you decide to see the beautiful cultural heritage site, then I can whole-heartedly recommend the San Po Hotel / Sanbaobindi Hotel in Fuzhou!! You will not regret it.