Fantastic hotel
Jorge and Cesar were the shining lights when we arrived and they remembered us through our stay.
All members of staff bent over backwards to make sure we were comfortable.
The rooms were spacious and came with everything you needed, the pool was really relaxing and the breakfast was so tasty with different options every morning.
If you are looking for your moneys worth then this is the hotel for you!
Initially our room was not very nice- damp bed, broken toilet handle, intermittent hot water and generally tired.
However the management did address the issues by moving us to another room. The maids did a lovely job at creating new animals out of the blankets and added flowers on arrival.
Unfortunately the first evening meal was a disaster. One main meal was overcooked and served before starter (which was incorrect) and the 2nd main meal was served incorrectly twice. Finally, the front desk resolved some of the issues but no ‘compensation/ token, for the errors was offered.
The following days were better, the breakfast was good and the staff made an effort to make our stay better.
Although the hotel needs some renovations it was a chill and pleasant stay. Small beach but sunsets were beautiful.
I highly recommend Oleo Cancun. We had a fantastic time from start to finish. The hotel is not big but rather medium but is the ideal size if you prefer to stay away from those massive resorts that feel more like malls than hotels. However our room was quite spacious with lot of storages and a beautifull view, The staff was extremely friendly and not pushy at all, which was greatly appreciated.
The food from our all-inclusive package was delicious, with a variety of restaurants and buffets to choose from. They offered a range of international, Mexican, and Asian cuisines, with plenty of options for meat, vegetables, fruits, and cakes.
The hotel is quite peaceful at night, which is nice if you're not looking for a party hotel. The staff was attentive and remembered us, making us feel valued. Our room was clean, and they always tried to accommodate our needs. We paid a small fee for a late departure, which gave us continued access to the facilities and food for a very good deal, perfectly matching our evening flight schedule.
I would definitely come back and recommend this place. The location is very convenient for the airport and is situated on the *****.
We had a nice deal for eight nights for a meeting held in Cancun conference center, which is just 3 minute walk from the hotel. The location is very nice and it is also easy to walk to the beach. The facility is a bit old. The staffs are helpful.