The stay was comfortable and peaceful overall. The room was quiet, which I appreciated, and I slept well during my stay. The room itself was spacious and adequate for a restful stay.
However, I felt that the service could be improved, as it did not feel particularly warm or welcoming. Another disappointment was during my stay extension. As an existing guest, I would have appreciated a better rate offered directly by the hotel, instead of having to go through the full online booking process again.
Breakfast is another area for improvement, both in terms of food quality and offering more local dishes rather than a largely Western spread.
Excellent stay as always. The concierge manager was excellent. He assisted with making my flight bookings and was very helpful and went beyond service to call and remind me of my flight the next day. Yuvi from bell counter always welcomed me with a smile and remembered that I’m a return guest. Room service is also always good n time and food is amazing here.
The food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
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The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).
Very poor customer service from the hospitality team, we stayed in premium room with balcony , which was a building at the end. And we booked to rooms one for myself and one for my parents. My mother can’t walk too much and I am having a 1year old daughter too. So whenever we request for buggy to go to the restaurant or the reception or the indoor game are , the staffs we ride and saying we will come in 5minutes but my mother waited for 30minutes , the next day for breakfast when we asked the staff he said it’s just a slight slope, so you can walk through these rear stairs, which felt me very disappointed and especially a brand like sterling should look into this and when I called reception for the hot water, they said they will send it but I didn’t get. So the next day we booked GRT Kodaika Al, which was really good and especially the team, because we are actually coming for an holiday with our family, and when the hospitality team ruins it, we never trust such hotel chain brands.
Fantabulous staffs, I love the hotel and all the environment beside us. The hallway gave an access to view the natural light of the weather. The pool view was phenomenal.
We shared the same hotel with PKL players we had fun waving to each other at the lobby.
Top notch!
ผผู้เข้าพักThe accommodation was good with a clear and neat room. Vary spacious with proper amenities, the hospitality was good speaking multiple languages like telugu, english, tamil and Hindi appreciable. It's near to asharam around 500m and 2 km from Raja gopuram. Highly recommended
ผผู้เข้าพักThis time it was a good experience staying in v7 chennai. They have improved a lot and this time room service and other facilities were good as compared to my last two visits
they are in the process of improving.
ผผู้เข้าพักLocation was easily findable. food was average. good amenities at a nice price. good service of the staff. location of the hotel was easily findable. Food was average. good amenities at valuable price. good service by the staff.
ผผู้เข้าพักПростое, чистое, просторное жилье с великолепным хозяином, что решил мой вопрос очень быстро ❤️
Находится в 100 метрах от Ауровиля, что просто невероятно приятно и доступно 😍
ผผู้เข้าพักWe stayed few hours only. Welcoming was good. We had pleasant stay. Only thing it is located at interior. Since i am a local, i can locate the address easily. But outsiders it is difficult. Receptionist was helpful and his behaviour is good. Overall it is good to stay.