Excellent location: right next and connected to the Viru Keskus mall, and there are bars and a museum in the hotel.
The building feels a bit dated (the building walls), but everything else was in excellent condition and looked new and clean. I had a very comfortable stay with a good sleep on the most comfy bed.
The only thing I think could be improved is the check-in. The queue moved a bit slow due to each guest having to fill out a form (the standard name, phone, address, signature). I think eliminating this process would speed up check-in for everyone.
Varasin zen huoneen tripistä, kyseessä oli erikoistarjous. Saavuttua hotelliin minulle annettiin ensin standard huone, koska varaus olis tullut heidän mukaansa zen huoneen sijaan standardina. Pahoiteltiin, mutta myös koko ajan toisteltiin, että upgreidaavat minut ilmaiseksi. Eihän se ole upgrade, että saan huoneen josta olen maksanut ja joka minulle on tripistä myyty. Heidän tulisi ja olisi tullut selvittää asia tripin kautta suoraan. Huone siisti sinänsä, poreallas niin kovaääninen, että rentoutumiseen sitä ei voi käyttää. Lisäksi tulppa jumissa siten, että tyhjentäminen hankalaa. Ravintolan ruoka ala-arvoista. Aamiainen sen sijaan todella hyvä. Paljon asioita, jotka vähän sinnepäin ja pienellä vaivalla olisi korjattavissa.
Had a very pleasant stay at Hilton Tallinn. The breakfast was great, with the highlight being the freshly made omelettes right in front of you – a nice touch. The sauna was relaxing, although the shower could have been colder for proper contrast therapy.
Staff were professional and well-trained, making the experience smooth from check-in to check-out. The hotel also has direct access to the ******, which is convenient for those who enjoy ******** and contributes positively to the local economy.
Overall, a comfortable and enjoyable stay with good amenities and service.
Great position. Close to town center. Room unfortunately was not the same as the one we booked. The one showed had wooden floor, the one that was given to us had carpet which I am not a particular fan of. There was a terrible smell coming from the toilet. We should have mentioned but we only stayed 2 nights so we just left it and got on with it. Not particularly impressed considering it’s a 4 stars hotel.
Good Hotel and very nice hospitality and food. The staff in hotel are very friendly. May be food should be multicuisine so that will fit in to the Asian travelers too.