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It was nice stay in New Plymouth and we were able to pop by the nearby eating areas with ease. One thing we enjoyed about the facility is the bath tub and the conveniently located washing machines, except that the machines are locked by 10pm, resulting in some rush, but other than that the stay was great.

Well ..Firstly..AS SOON AS I GOT INTO THE APARTMENT...IT WAS LIKE...””IM INSIDE AN OVEN ”..OR IN A 😓 desert !! I went all around the apartment looking for aircon....but... Trust me....NONE... SO I am actually going through menopause...and I WAS VERY 😡 upset ..I knew this very moment....””I WONT SLEEP IN THIS HEAT TONIGHT ..hot flush n then the apartment was really really 🔥 HOT...THE temp yesterday was as high as 30°c...I have pictures as evidence ..on the Facebook community page about the temp last night or yesterday.. I KEPT ON Taking short cold showers in order to get ”:some'”” Sleep.. But yes ..It was a long frustrating night for me.. Secondly..at 11.00pm..to 1135pm.WE HAD NO WIFI... I HAD TO EMAIL .TRIP.COM.. SO AFTER 25MINS ...THE WIFI WAS TURNED BACK ON... THIRDLY...fleas in ALL BEDDINGS... WE TOOK OFF THE BEDDNGS ..N SLEPT ON THE FLOOR.. Because on the bed..the fleas were biting n I brought sheets from home .. which I always do whenever I go to any hotel .. N used it to spread it ontop just to lay down on it... Well apart from all these ..everything else was fine ... But yes ..I would NEVER BOOK ACCOMODATION without aircon ...I cannot imagine ..how is it possible 🤔 esp in an area such as taranaki ...with so much heat ...n NO AIRCON...WELL THATS ALL .. U can see the photos...it's telling u..the temperature. I'm.. NOT the only one ..who felt the heat ... It's NOT JUST ABOUT MY MENOPAUSE... THE TEMP DURING SUMMER IS UNTOLERABLE for EVERYONE!@

One of the most valuable hotel I’ve stayed! Great location, great facilities, great and comfortable room! Definitely will book again! Reception is very kind too! Parking is very convenient!

good value just minror stuff just need new shower curtains and the people upstairs were very loud we can hear  footsteps .

We went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.

The unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.

The staff members were so nice and friendly. The room was very clean and tidy. Share toilets and share kitchen were just nearby our room and they were clean as well. Would definitely come back and recommend this place :)

Room rates are reasonable. Location is quite central so everything is within walking distance . The place is well maintained with free parking on site. Room was super clean and neat. Was happy to find the kitchenette well equipped too. The site manager was also very friendly and helpful. We would highly recommend this place, it’s worth the penny if you are looking for a comfortable accommodation on a budget!🤗

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