Location of property is not bad. It is easy to get everywhere by taxi. Two female staff were very friendly and they could speak English as I can’t speak Spanish. They offered me two big welcome chocolate cookies, very delicious.
I need to complain is the property condition. It was aged, full of wear and tear. The owner has to refurbish it. Water leaked thru the glass door in the bathroom, spread the whole floor. Power outlet at bed bunk was not enough for two persons at the same time. Choices of breakfast were limited.
However, I have to give a compliment to the staff of the restaurant and reception to help me recover my lost bag which contained passport and laptop. Thank you very much!
I had an amazing experience in this hotel. The personnel was very nice, attentive to my needs. The room was spacious enough, good water pressure, good amenities. The area was not noisy at night, the included breakfast was very good. All great experiences, at a very affordable price.
Todo bien.
Al pedir la factura de la estancia fue por menor valor que lo que cobraron a la tarjeta. Porque?
Al anunciar el costo inicial no fue el que se promovía, al reservar fue mayor y tuve que pagar la estancia, no fue garantizada para pagar en el hotel. Porque?
Un maravilloso hotel, amplias habitaciones, muy limpias y con todas las amenidades necesarias. Tradicion en el bajío mexicano que mezcla lo colonial con lo contemporáneo. Si necesitaría hospedarme en Queretaro nuevamente, sin duda lo haría en El Real de Minas
KKa Wah KawaLocation of property is not bad. It is easy to get everywhere by taxi. Two female staff were very friendly and they could speak English as I can’t speak Spanish. They offered me two big welcome chocolate cookies, very delicious.
I need to complain is the property condition. It was aged, full of wear and tear. The owner has to refurbish it. Water leaked thru the glass door in the bathroom, spread the whole floor. Power outlet at bed bunk was not enough for two persons at the same time. Choices of breakfast were limited.
However, I have to give a compliment to the staff of the restaurant and reception to help me recover my lost bag which contained passport and laptop. Thank you very much!
WWAKALa habitación cómoda, limpia pero vieja y huele a humedad. Puedes contar con los personales del hotel cuando quieras.
No hay secadora en el cuarto. El restaurante establecido en el área de recepción se ve muy lindo.
RRobert JinThis hotel is located in a relatively central location. The room is large, but the lighting is poor. This is because we couldn't draw up the curtains during the day since the room was visible from outside. The biggest problem for the room is it has no table space. Image a large room with a few very small tabletops. We ended up putting things on the floor. The large space is totally wasted.
SSophita23The environment is good and the location is okay if you have a car. The hotel is a little outdated but the bedrooms are still okay and comfortable. We stayed for a week. Nothing much to complain. Service is good. The only negative thing is that we could hear the noise coming from the hallway and even from other bedrooms.
ผผู้เข้าพักI had an amazing experience in this hotel. The personnel was very nice, attentive to my needs. The room was spacious enough, good water pressure, good amenities. The area was not noisy at night, the included breakfast was very good. All great experiences, at a very affordable price.
AAhgusVery decent location great service good breakfast buffet but a little hard to find entrance fromt desk is great i recommend very reasonably priced
EEe WanThe hotel location is good , centralised and accessible by walking to all attractions in the city centre.
Rooms are clean and service is also good