Had a budget-friendly stay at this hotel, situated about 15 minutes away from Old Quebec by car. The room was modest in size, and the overall condition was okay. Despite not being very close to the main attractions, the low price point and complimentary breakfast make it a reasonable choice for those looking for an affordable and light stay.
This was a mini-reunion with my brother and sister. We could not have picked a better hotel in which to stay. The staff were welcoming and made us feel comfortable and recognized as individuals. The bed was very comfortable and we appreciated being able to control the thermostat in our room. My sister enjoyed the enveloping robe available to each of us and I luxuriated in the large fluffy towel after showering.
Whilst the rooms are of a good size and the beds comfortable, the rooms need a lot of updating. The blinds did not fit the windows properly therefore letting in a lot of light at night, the safe did not work, the iron board leg had snapped leaving a sharp burr at one end and the toilet was not fixed properly to the wall. And because there are staff strikes ongoing, reception is regularly left unattended.
In the plus side, the restaurant in the lobby (which is not run by the hotel) is very good!
Great location, close to some very good restaurants and a block away from Old Montreal, and close to Metro stations.
The hotel is quite expensive for what it offers. It does have a laundry facility, which is nice, but the breakfasts are really substandard, considering the cost. Selecting breakfasts increases the room cost significantly, or you could pay $27 per person for the breakfast. It was standard hotel breakfast buffet - you could get twice the quality for half the price elsewhere. And parking is $28 per day, or portion of a day.
Propre, belle chambre, très bon déjeuner à la carte compris dans beau restaurant rhai. J'ai moins apprécié la nourriture au souper mais très bon service.
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
ผผู้ใช้ไม่ระบุชื่อGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
ผผู้เข้าพักGreat location, close to some very good restaurants and a block away from Old Montreal, and close to Metro stations.
The hotel is quite expensive for what it offers. It does have a laundry facility, which is nice, but the breakfasts are really substandard, considering the cost. Selecting breakfasts increases the room cost significantly, or you could pay $27 per person for the breakfast. It was standard hotel breakfast buffet - you could get twice the quality for half the price elsewhere. And parking is $28 per day, or portion of a day.
ผผู้ใช้ไม่ระบุชื่อI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
ผผู้เข้าพักArrived after midnight and planned to leave after breakfast. The gentleman at check in (Laird) advised that the kitchen probably wouldn't be open at 6am on Sunday. We planned to eat and run to catch a flight. He kindly offered to pack us a to-go breakfast. When we went to checkout at 6 after ordering the Uber, he advised that the kitchen will in fact be serving breakfast at 6. I told him the Uber was waiting, so could we just grab the to-go bags we'd ordered the night before? He advised that he didn't organise them, because the kitchen was open, so we could receive the hot breakfast included with the booking. So, ultimately, we left without eating anything. Could have been managed better. Also quite far from the airport. A comfortable stay, though.