We had a wonderful time! Very convenient if you’re attending a concert or show at Rotterdam Ahoy, it’s right next to each other, with lots of parking space.
Room was lovely, nice atmosphere in the bar and restaurant as well. Highly recommend!
Wonderful hotel! Great staff. Very accommodating. The hotel is situated in a nice spot. Everything’s within walking distance. The room was big and comfortable. I had a great stay. Enjoy!
ผผู้เข้าพักDie Lage ist gut, nah am Zentrum. Das Personal an der Rezeption war freundlich.
Im Restaurant war die Sauberkeit schlecht. Am Buffet lagen Kabel und andere Dinge durcheinander. Der Blick beim Frühstück war unattraktiv. Die Kellner haben die Tische nur oberflächlich abgewischt. Das Buffet sah lieblos aus.
Insgesamt okay zum Übernachten, aber für ein sauberes und angenehmes Frühstück ungeeignet.
NNrncylglThe hotel was very clean and perfectly located in the city centre, making it easy to get around. The staff were extremely friendly, helpful, and attentive throughout our stay. Everything was well organised and comfortable. I would definitely recommend this hotel and would happily stay here again
ผผู้เข้าพักThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
ผผู้เข้าพักThe hotel was very shitty and terrible!
First bed:
I book a single double although the room is single double room for sure, the bed is combine by two single beds, there was even a hole between two beds, when I told the staff about this, she just told me she can’t fix this problem, until they shift to another staff, despite that he help me to fix the problem but it already the last three days of my stay!
Second shower system: the bath system is also shitty! Water either extremely hot or cold, and the staff doesn’t figure out how to fix the problem, until my last 4 days staying! Eventually I got cold after I ‘m back in the UK!
Third heating: the heating should be a centralised one, but the staff didn’t figure out how to fix it or turn on it,they even give me a portable one instead, the voltage often overload because the heating, and lights in the room, and it is also one of the reasons I got cold.
Last lights: the lights is very dark in the room!
I’m quite disappointed my stay, the hostel should increase the training of their staff also the facilities, fix the problem of heating and shower system! I will never book this hostel again.