What a fantastic start to my second trip to Japan! I had such an amazing stay here. The place is peaceful and quiet, and I slept really well. The staff are incredibly friendly and helpful, which made the experience even better. I loved the space and the town so much that I ended up extending my stay for another night.
Highly recommend!
Ll3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
ผผู้เข้าพักI stayed at this cabin hotel for two nights to visit Naoshima Island and it was a truly great experience. If you are looking for a unique and high-quality stay, I highly recommend it.
The Highlights:
• Service & Food: The staff is incredibly friendly and welcoming. A huge standout was the breakfast, it was exceptionally fresh and delicious!
• The Cabin: For a ”cabin” style accommodation, the space felt surprisingly roomy. The bed was very comfortable, and I slept quite well.
Addressing the ”Security” Concern:
Before booking, I was a bit hesitant because of previous reviews mentioning that the cabins do not lock. However, after staying there, I didn't find this to be an issue at all. I never felt unsafe and it didn't take away from the experience.
Good to Know:
The only thing to be aware of is that since it is a shared sleeping hall, you can hear some noise from other guests. However, in my experience, it was still a very pleasant and calm environment.
I honestly have nothing negative to say, it’s a perfect spot for travelers heading to the art islands!