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The hotel is less than 10 minute walk from the airport.
To go to the city centre, you can go back to the airport to take the tram or bus (20 to 30 min to reach the centre).
The bed was very comfortable.
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The room is very simple, the bathroom is separated from the bed by a curtain for the rate I paid.
The floor is quite old, the carpet will need a refresh.
Overall, It is fine to stay at this hotel for a night, especially to catch an early flight or if you arrive late.
Affordable place to stay at LUX and good transport connection to the city. Since the public transport is completely free it's one of the best places to stay.
We were troubled by neighbour who was at most rude, and always knocking on our wall for no apparent reason. He then came to our door wanting to create a fight and harassed my family. The room reception service person never listened to our side of the story and blamed us. Poor front desk team for this night. Even especially when we requested additional liquid soap, due to them not having any when checking in, as they ran out of stock. He argued with us asking stupid questions instead of helping. Rooms are paper thin.
Rooms smell of smoke and bathroom stink. Broken range hood.
ผผู้เข้าพักExcellent location for the tram or train and a 15-minute walk to restaurants. The location is down a side street filled with bars and clubs, so perhaps not suitable for families with younger children.
Very clean rooms, small but all you need for a night's stay in a city.
FFaridfI stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort.
However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting.
I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment.
I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties.
I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.
CChanThe reception only open during the day, I think from 8:00 to 18:00, which can be inconvenience. But you can write to them and their response is quick.
ผผู้เข้าพักTravelled to Luxembourg with two friends, 3 people overall. The location is spectacular, very close to the main station as well as the city center. Just great. The room itself was alright, nothing fancy, generally clean. Towels were provided. No AC, so be aware of that in summer time. The beds were not very long, but if you are below 1.85m you should be fine!
ผผู้เข้าพักWe were troubled by neighbour who was at most rude, and always knocking on our wall for no apparent reason. He then came to our door wanting to create a fight and harassed my family. The room reception service person never listened to our side of the story and blamed us. Poor front desk team for this night. Even especially when we requested additional liquid soap, due to them not having any when checking in, as they ran out of stock. He argued with us asking stupid questions instead of helping. Rooms are paper thin.
Rooms smell of smoke and bathroom stink. Broken range hood.
ผผู้เข้าพัก(+)
The hotel is less than 10 minute walk from the airport.
To go to the city centre, you can go back to the airport to take the tram or bus (20 to 30 min to reach the centre).
The bed was very comfortable.
(-)
The room is very simple, the bathroom is separated from the bed by a curtain for the rate I paid.
The floor is quite old, the carpet will need a refresh.
Overall, It is fine to stay at this hotel for a night, especially to catch an early flight or if you arrive late.