Experience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
When u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.
The hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
The staff here are excellent. They help with every query and provide advice too. The room service food is good and the restaurant food is excellent. My room was very safe and comfortable, and cleaned every day. The hotel is right near to the mall, and the town centre is a short grab ride away. I have stayed here twice and also extended my stay the second time!
FFIFO TravellerThe hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
ผผู้ใช้ไม่ระบุชื่อThe only complaint I have about the hotel is the wifi. My room was at level 5 and I thought the reason it's slow was probably due to the room distance from the router. Then I asked to change room and they gave me 1 at level 6 which is very near to the router. And no, the wifi is still terrible and almost non-existence. It is connected to the wifi but there was no internet connection.
ผผู้ใช้ไม่ระบุชื่อWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
ผผู้เข้าพักsenang parkir..hotel aman utk didiami..servis tiptop..cuma sering dengar bunyi ketukan..pahadal bilik d lantai yg paling atas..syukur ngak ada tjadi apa2..husnozon aja😅
ผผู้เข้าพักExperience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
Ddee556We are repeating customer to this hotel. We like the location, food and the staffs are very friendly and attentive to the customer.
We like to suggest the management to look into the minor lacking of maintenance on the rooms. Also the amnesties such as towel need to replace.
The food are good but a bit too salty. The coffee are so nice...
RRamon DunnI booked the deluxe room and it was very small. The description says 26m2 or something along those lines but maybe the bathroom uses most of that space because it definitely was not 26m2. The room was very small and stuffy. The aircon is not cold its more just like a loud ventilation. Also the pool was closed for renovations which was not mentioned in the booking notes.
Friendly staff though
ผผู้เข้าพักNice hotel, friendly staff, Standard room a bit old, need manitence, shower not strong & water not hot. Location is good. Breakfast is fine. Overall value for money.
ผผู้ใช้ไม่ระบุชื่อWhen u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.