Very friendly employees. Located next to a shopping mall but still a distance to the city. 15 minutes. Rooms are clean and neat but not soundproof. You can hear people next door or upstair. Not really disturbing. Great mountain, pool and city view.
The staff here are lovely - very friendly and welcoming. They arranged a taxi to the next town for me and made sure I departed safely. The room has everything you need - kettle, bathroom, WiFi. It is clean, comfortable and safe. The hotel is attached to the mall so very convenient for restaurants and shops. It is only 2km from the airport. I would say it is great for a short stay and I will definitely come back. My only ”complaint” is that the water pressure in the shower wasn't very strong. Apart from that, everything was fine 🙂
The hotel has a very good sense of design, which shows that the hotel has a very good taste. The service is particularly good and it is very clean. It is worth recommending. Overall, I am very satisfied. The price is also very affordable. Recommended
Mushola atau suraunye tak ada pembatas untuk kaum lelaki dan perempuan harap di tingkatkan.room service .tanpa izin atau pemberitahuan saat kami tidak didalam hotel sedikit tidak nyaman harap diperbaruhi.terimakasih
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
ผผู้ใช้ไม่ระบุชื่อThe only complaint I have about the hotel is the wifi. My room was at level 5 and I thought the reason it's slow was probably due to the room distance from the router. Then I asked to change room and they gave me 1 at level 6 which is very near to the router. And no, the wifi is still terrible and almost non-existence. It is connected to the wifi but there was no internet connection.
ผผู้เข้าพักsenang parkir..hotel aman utk didiami..servis tiptop..cuma sering dengar bunyi ketukan..pahadal bilik d lantai yg paling atas..syukur ngak ada tjadi apa2..husnozon aja😅
ผผู้เข้าพักVery friendly employees. Located next to a shopping mall but still a distance to the city. 15 minutes. Rooms are clean and neat but not soundproof. You can hear people next door or upstair. Not really disturbing. Great mountain, pool and city view.
ผผู้เข้าพักGenerally comfortable. Easy check in and check out when booked with Trip.
Cleanliness - generally a bit worn around the edges, and towels provided are at their life's end. Some yellow marks on the towels and covers might feel irksome.
Location - is very close to the Flamboyan market, with an Indomaret at its doorstep. Very close to Restoran Gajah Mada, and plenty of dining options nearby. Considered close to one tail end of gajah mada.
Service - generally friendly, helpful and smiling. Ordered room service and requested non spicy for nasi goreng, but still came spicy.
Breakfast was included. Is basic with good local options + bread, pastry, cereal, beverages.
Overall, quite good for a short weekend stay to explore the city. But next trip, a slight push to a hotel at more central Gajah Mada would make it that bit better, especially for bigger group.
RRamon DunnI booked the deluxe room and it was very small. The description says 26m2 or something along those lines but maybe the bathroom uses most of that space because it definitely was not 26m2. The room was very small and stuffy. The aircon is not cold its more just like a loud ventilation. Also the pool was closed for renovations which was not mentioned in the booking notes.
Friendly staff though
JJSearing55We have transited through Pontianak a couple of times and stayed here both times. It’s easy to get to the ferry to Sukadana and the Damri bus stop to Singkawang - great veggie restaurants close by and motorbike rental right next door. Very handy.
We had a problem with our room and the staff changed our room immediately - very kind and efficient. They also let us leave our bags in their secure office so we could travel a bit lighter.
The hotel itself could do with a make over. The reception makes you feel like you’re entering an upper class hotel but then you get to your room and it’s poor. Stained sheets and towels, mouldy shower and damp patches in walls, curtains need changing and washing.
Unfortunately it seems to be the norm in the hotels we’ve stayed in in West Kalimantan.
ผผู้เข้าพักNice and clean bedroom, but property lack maintenance, grass around compound not lawn and very unclean with littering of food packaging everywhere.