Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
Clean and spacious hotel, plus my room had two big bottles of water for free! However you’d have to pay $59.90(tax inclusive) for overnight parking which is too pricey if you ask me. Also, room services was at my door at 8am to ask the time I’ll be leaving whilst check out starts at 11am (hotel needs to check that). Overall, I loved my stay!
I was really tired from 13 hour flight when I got to ATL. Took a shuttle to the domestic terminal where hotel shuttles were. Driver took me to the right hotel (apparently there are multiple holiday inns near the airport).
My room was really nice, bed was soft and smelled fresh. Breakfast was really good too. Staff were really kind and friendly.
I'd recommend this hotel to my friends.
The only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30.
ผผู้เข้าพักเป็นประสบการณ์ที่สนุกทุกที่มีความเรียบร้อยและเป็นกันเอง บรรยากาศดีพนักงานที่โดดเด่นโดยเฉพาะพนักงาน Anya she was amazing lifesaver and friendly. แต่ผมไม่พอใจกับการบริการอาหารเช้าแบบบุฟเฟ่ต์
NN MidoriBem localizado, proximo ao aeroporto e restaurantes proximos. Quartos de bom tamanho e camas confortaveis..muito confortaveis.Estacionamento amplo.
ผผู้เข้าพักSuper clean, modern & friendly! Also great breakfast!
I seen when the girls were cleaning rooms tha the beds were completely stripped. That’s always reassuring, especially after having to leave a hotel were it was obviously not done.
Loved the extras- we had dove products and make-up wipes. Just the simple things when traveling are nice to come across.
Breakfast- our options were scrambled eggs, boiled eggs, bacon, fried potatoes, several cereals with regular and almond milk- loved that. Bagels, muffins, several fruits, oatmeal with many topping options, granola bars, 4 different juices, protein yogurt which is a huge plus as a weight loss patient. I might be forgetting a few things. The lady dealing with the breakfast area was super nice as well.
Coffee was ground in the spot in a fancy machine with several good creamer options, not just half and half.
water machine- which was a huge plus for us.
Accessibility- top notch. We have a full time wheelchair user and the room was massive, we typically do standard rooms but they had accessible rooms at the same price so of course we took it. It had a shower seat and massive bathroom. All the drink machines had lower accessible buttons on them. It’s really the little things that make life much easier for disabled people.
Avid is on top on our list now!