BBarbora L.A major downside was that even at 9:30 in the morning, towels were not prepared at the pool, and we had to wait quite a long time for them.
Also, be aware that the beach does not have sufficient capacity of sunbeds or towels, so it’s better to bring one from the hotel.
It would be nice if the staff, both at the pool and in the restaurant, had a more polished and consistent grooming standard. Some of the uniforms looked worn out, with faded T-shirts.
On the positive side, the hotel is continuously maintained, which is a plus. It is a nice hotel with good kids’ activities, although it is worth mentioning that it is starting to show some signs of wear.
Another advantage is the variety of shopping and dining options around the hotel.
A trip to Yalong Tropical Paradise Forest Park is just a few minutes away and definitely worth visiting.
For English-speaking guests, Sophie was a great help. She checked in with us several times during our stay to make sure everything was fine, and she was very kind and helpful. However, the rest of the staff mostly speak only Russian and Chinese.
This is also reflected in the breakfast area, where many of the dishes are labeled only in Russian and Chinese. An English translation would be highly appreciated.
KKhulan hulanClose to the beach and close to the Atlantis water park, but otherwise, far from everything.
The facility seemed old. our room's AC was making noise, especially at the night and couldn't sleep well, when we called the service to get it fixed, but later on it was still making noises.
The slide in the pool was only for kids :(