SsfsvI stayed here since Turkish airlines put me there after missing my connecting flight. The location is bad. Nothing interesting around to even get a bite to eat but also it is far to get to interesting places, not because distance but time to travel. The room had water damage on the floor but not repaired. After getting into my first shower, I found that they were out of conditioner (big bottle on the shower wall). They did not even check after the last guest. The big problem with the place is that their main customers are not you! It is tour agencies or Turkish airlines. They don't seem to care about the real guests. As I walking into the breakfast with my carryon, A staff member stopped me and rudely said that it it is ”forbidden” to bring in luggage into breakfast area, the point is not just the mentality is working with what is forbidden but also being rude. When I asked what I was going to do with it, no answer. Then, I said sarcastically that he should watch my carryon while having breakfast, still no answer. Then, I left my carryon with the front desk. While checking out, I told them about conditioner, the answer back was you should have called us to get the conditioner. I laughed ”I was already in shower, was I supposed to get out of shower, call you, wait, and continue my shower?” I advised them to train their staff better. I also mentioned the experience with the carryon on the way to breakfast that their staff member was rude. Again, I advised him to train their staff. To my surprise, he said things are so busy, they don't have to train their staff well, another sarcastic comment was deserved ”you have time to train them on what is forbidden but can't find the train them how to talk to guest? After checking out, I did a test my theory, it right on the spot. So, you should have a feel now. Not well maintained hotel, not training their staff on hospitality. If you are paying for it, you can do much better easily.
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